Hawk Hiring
Service Advisor | VAG Accreditation | 38K OTE
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Service Advisor
Pay & Benefits
- Salary: £26,000 – £30,000 basic per annum + generous commission structure (Realistic OTE £32,000 – £38,000+)
- Hours: 42.5 hours per week | Monday to Friday, 8:00 AM – 5:30 PM (1-hour unpaid lunch break) — No Sunday working!
- Perks: Competitive annual holiday allowance, company pension scheme, exclusive staff discounts on new & used cars for you and your family, discounted parts and servicing, free secure on-site parking.
Training & Development
- Fully funded manufacturer-accredited Service Advisor training pathways
- Progressive career growth within an expanding dealer group
Workload
- Front-of-house customer reception
- Booking in vehicles
- Customer consultation
- Vehicle repair updates
- Liaising with workshop technicians
- Upselling additional products/services
- Managing repair progress
About Us
We are a premier, family-owned, and rapidly growing multi-site franchised main dealer operating in the Ashford area. Known for our progressive dealer culture, exceptional employee development, and customer-first focus, we represent top internationally recognized brands across Kent and Sussex. We pride ourselves on delivering 5-star customer experiences within a supportive, friendly, and zero-corporate-pressure environment.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Role Overview
Seeking a customer-focused, organized Automotive Service Advisor / Customer Service Specialist to join our busy main dealer workshop team. You will act as the face of our dealership, welcoming customers, managing vehicle service and repair check-ins, delivering clear repair updates, and using your sales skill to recommend value-add products and maintenance solutions that suit customer needs.
Requirements
- Experience: Previous hands-on experience as an Automotive Service Advisor within a dealership or workshop environment.
- Customer Skills: Fantastic interpersonal and relationship-building skills, with a friendly, thorough, and influential communication style.
- Sales Ability: Proven track record or natural buzz for sales, upselling service plans, maintenance items, and aftersales accessories.
- Leadership Potential: Team leading or supervisory experience is highly advantageous but not essential.
- Driving Licence: Full UK driving licence.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Location & Commute
- Base: Ashford, Kent (Free secure on-site parking).
- Road Links: Strategic position situated moments from Junctions 10 & 10A off the M20 and directly connected via the A2042 / A2070.
- Public Transport: Approximately 5 minutes from Ashford International mainline station with convenient regional bus access.
- Commutable From: Folkestone, Maidstone, Canterbury, Sittingbourne, Tenterden, and Hythe.
How to Apply
Ready to take the next step in your career with a supportive workshop and top-tier automotive group? Click Apply Now!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location