Arriva Group
Service Centre Team Members- Birmingham
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Salary is £27,514 per year based on a 39 hour week.
We are looking for enthusiastic and dedicated individuals to join the team at Birmingham New Street as a Service Centre Team Members.
Working within this role you will be responsible for ensuring orders are correctly packed and loaded onto the trains at the correct times. You will also be responsible for carrying out routine service checks and procedures (e.g. fridge temperature checks), the cleaning of the Service Centre and the environmentally disposal of packaging and waste materials.
You must have the ability to work to tight deadlines with a proven track record of working in a high pressure environment. A background in logistics supply and basic food hygiene experience would be desirable but not essential.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
As you deliver the orders to the train you will also be expected to help customers with their enquiries.
The Service Centre has a varied roster so flexibility is essential as shift work and weekend work is required. The average hours per week are 39.
All applicants must be computer literate, be able to use their own initiative and take responsibility for managing their stock levels and food safety at all times.
You will have the ability to work shifts and live within an hour of the location you are applying for.
Previous customer service experience is desirable and also the ability to work alone or in a team. Excellent communication skills are required with the ability to meet deadlines and multi-task.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
To apply, please submit your CV by the close date of Friday 2nd October 2026.
We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
Did you know you can set up alerts for new job opportunities? Simply navigate to 'My Job Alerts' in the Jobs Hub to get started.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London