Gleeson Recruitment Group
Service Charge Accountant
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Service Charge Accountant
Remote / Hybrid | 37.5 Hours per Week - Based West of Birmingham City Centre
Are you an experienced Service Charge professional with a background in Housing Associations or supported housing? We're recruiting for a unique opportunity with a well-established organisation that manages a diverse residential property portfolio. This is a highly visible specialist role where you'll take ownership of service charge processes, bring structure to a complex environment, and act as the organisation's subject matter expert.
This isn't a role for someone who simply processes service charge calculations. We're looking for someone who enjoys improving processes, solving problems, and creating robust frameworks that support multiple teams across a business.
The Opportunity
Working closely with Finance, Housing and Operational teams, you'll take ownership of the end-to-end service charge process across a varied residential portfolio of properties.
You'll review existing arrangements, establish clear processes and controls, ensure compliance, and create a service charge function that is accurate, transparent and sustainable.
This is a standalone specialist position with strong internal support and significant stakeholder exposure.
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Key Responsibilities
- Lead and coordinate the end-to-end service charge cycle
- Review service charge arrangements across a diverse property portfolio
- Identify eligible and ineligible service charge costs
- Prepare and maintain service charge budgets and reconciliations
- Review leases, tenancy agreements and landlord arrangements
- Develop and document robust service charge processes and controls
- Ensure responsibilities are clearly defined across teams
- Support audits, year-end processes and external reporting requirements
- Improve data quality, cost coding and supporting evidence
- Act as the organisation's internal service charge expert
What We're Looking For
Essential Experience
- Strong service charge experience within a Housing Association, supported housing provider, registered provider or similar housing-sector environment
- Understanding of housing-related service charge regulations and requirements
- Knowledge of Housing Benefit, Universal Credit and service charge eligibility
- Experience reviewing recoverability of costs and service charge arrangements
- Ability to work independently and take ownership of a specialist function
- Strong process improvement and stakeholder management skills
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You'll Be
- Self-sufficient and proactive
- Organised and highly process-driven
- Curious and confident in investigating complex issues
- Comfortable working cross-functionally
- Collaborative and solutions-focused
- Able to communicate technical information clearly
What's On Offer
- Predominantly remote working
- Opportunity to build and shape a specialist function
- High levels of autonomy and ownership
- Exposure to Finance, Housing and Operational leadership teams
- Potential for future progression into broader finance and business roles
- Stable and supportive working environment
Please Note
This role requires housing-sector service charge experience. Candidates with exclusively commercial service charge backgrounds are unlikely to have the specific knowledge required.
Apply now to be considered.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
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