Rapiscan Systems
Service Contracts Administrator
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Overview
Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.
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Purpose of Role
Reporting to the Business Development Manager for Services, you will manage contract renewals, quotations, service documentation and administration activities across the EMEA region.
Based from our Redhill site
Responsibilities
- Manage service contract renewals
- Prepare and issue quotations
- Follow up outstanding quotations
- Raise purchase orders for third-party providers
- Process engineer reports for customers
- Maintain accurate records
- Support contract-related enquiries
- Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork
Qualifications
- Strong administration experience
- Excellent communication skills
- Highly organised and detail-oriented
- Able to manage multiple priorities
- Team player with a proactive approach
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Desired Skills & Experience
- GCSEs in English and Mathematics
- Advanced MS Office skills
- CRM experience preferred
- Exposure to ERP systems such as Dynamics 365, SAP or Navision
- Additional European languages advantageous
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.
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