Stagecoach Group Limited
Service Controller
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Salary
Salary: £41,556.10
Hours
37 hours per week, 5 over 7
Job Opportunity
Applications are invited for the post of OCC Controllers to work in the Manchester and Merseyside Operating Area, based at St Helens Depot.
Company Overview
With over 2000 colleagues spread across six sites, Stagecoach Manchester and Merseyside is one of the country’s biggest bus operators. We are recruiting Service Controllers to join the team, to help us as we expand our business due to the successful award of Liverpool City Region Combined Authority contracts based in St Helens Depot.
Position Details
This is a permanent position that will work under the Operations Manager.
Key Duties
- Ensure that bus services are supervised and controlled using AVL / Greenroad / PTT Radio System to meet the prevailing circumstances.
- Support the Depot Operating and Engineering Managers in maintaining the Health and Safety in the workplace of all staff and visitors. In conjunction with others, to ensure that prescribed security measures are adhered to.
- Monitor and regulate services working with the Roadside controllers, Desk Supervisors and Task Team to ensure efficient and effective working.
- Respond to incidents and disruptions.
- To liaise with the Operations & Engineering Team
- Record mileage variations
- Maintain records.
- Support Driver out in service
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
- Experience in a fast-paced role (transport desirable)
- Strong communication (verbal and written) and problem-solving skills
- Able to work under pressure
- Good IT skills and attention to detail
- Flexible to operate 24 hours per day; seven days per week and must be flexible and willing to change working patterns at short notice
- An understanding of the relevant legislation including Health and Safety, Driving Hours Regulation and Working Time Directive and their practice
- An understanding of Stagecoach Group policies and procedures
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Company Culture
Stagecoach workplace culture is one where everyone can be themselves and where all the differences our people bring to the business are celebrated. We welcome applications from all, irrespective of background, gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.
Benefits
- 25 days annual holiday per year, plus bank holidays
- Company pension scheme
- Free bus travel for you and family members
- Employee discount scheme
- Ongoing training and development
Location
Saint Helens Depot
87 Langtree Street
Saint Helens WA9 1AR
Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills