Action for Children
Service Coordinator
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Job title: Service Coordinator
Salary: £34,000 per annum
Location: Carmarthenshire
Contract/Hours: Permanent, Full-time – 37 hours per week
Benefits:
- Over 7 weeks inclusive paid leave and the option to buy or sell leave
- 1 well being day per year
- Cycle to work scheme
- Excellent training and the opportunity to undertake professional training for some roles
- Flexible maternity, paternity and adoption packages
- Up to 5% employer contribution and life assurance cover
- Blue Light Card eligibility with discounts at 15,000 national retailers
About the Role
As a Service Coordinator, you will provide operational and strategic leadership across the service, managing a team of dedicated practitioners and ensuring the delivery of safe, effective and high-quality family support services.
You will oversee referrals, coordinate resources, build strong relationships with parents and carers, and work closely with external professionals such as Play Therapists and other partner agencies. The role offers a balance of people management, service development, partnership working and quality assurance.
What you do could make a difference
- Lead, manage and develop a team delivering high-quality family support services across Carmarthenshire and Ceredigion.
- Oversee referrals, resource planning and day-to-day service delivery to ensure positive outcomes for families.
- Build strong partnerships with parents, carers, external professionals and multi-agency stakeholders.
- Chair and participate in multi-agency meetings, contributing to both operational and strategic service planning.
- Ensure robust safeguarding practices are embedded throughout the service while monitoring performance, data and reporting outcomes.
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- Proven experience of managing and developing teams within family support, social care, education or community-based services.
- Strong experience of working with children, young people and families in a multi-agency environment.
- Knowledge of child development, parenting approaches and emotional wellbeing.
- Demonstrable ability to lead service improvement, community engagement initiatives and partnership working.
- Experience of producing reports, analysing service data and using information to drive positive outcomes.
Why Action for Children?
Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters.
We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here.
Will you join us?
About the Service
We are excited to offer an opportunity to join a long-established family support service in Carmarthenshire while playing a key role in embedding a brand-new family support service across Ceredigion.
Our service works closely with children, young people and families to deliver high-quality support that promotes positive outcomes, emotional wellbeing and family resilience.
Through evidence-based parenting programmes and strong multi-agency partnerships, we are committed to making a lasting difference within local communities.
As the service continues to grow, this is an excellent opportunity for an experienced leader to help shape service delivery, strengthen community engagement and ensure families receive the support they need.
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How to apply
If you require any support to apply, please contact: recruitmentservice@actionforchildren.org.uk quoting 13698
Our Commitment to Equity, Inclusion and Anti-Racism
At Action for Children, we are committed to creating a workplace where everyone feels respected, valued, and able to thrive. We know that racism and discrimination create barriers, and we are taking active steps to challenge these inequalities in our organisation and in the communities we serve.
We strongly welcome applications from people who are Black, Asian, or from other racialised and ethnically marginalised communities, as well as disabled people, who are currently under-represented in our workforce. We are committed to removing barriers in our recruitment processes and ensuring fair access to opportunities.
We also encourage applications from men, who are under-represented in our Children’s Services roles. We recognise that people hold multiple identities, and we value the richness this brings to our team.
Want to get to know Action for Children better?
Find us on LinkedIn, Facebook, Instagram or YouTube.
See below for further information about working with us:
- Action for Children Employee Benefits
- AfC Commitment Statement
- Management Competency Framework
- Make a Difference - A Career in Residential Services [https://fa-evrg-saasfaprod1.fa.ocs.oraclecloud.com/cs/idcplg?IdcService=GET_FILE&fldFile=fFileGUID:122051C72EF1BCDA7BAD4ACDC1FE01FD&fldBrowsingMode=contribution]
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