Johnson Controls
Service Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Manchester | Full-Time | Onsite
What You Will Do
Our Fire Suppression business is looking for an experienced Service Coordinator to be based from our Manchester office. This role is key to coordinating and scheduling service operations, ensuring high-quality service delivery and excellent customer satisfaction across our fire suppression customer base.
How You Will Do It
- Coordinate and manage service scheduling using the company service scheduler
- Proactively liaise with Contracts, Small Works teams, and Project Managers
- Ensure all service visits are fully booked with customers and engineers
- Issue documentation required to obtain site permits in a timely manner
- Prepare and issue RAMS for all service sites as required
- Respond promptly to service enquiries from fire suppression customers
- Collaborate with internal teams to deliver effective, customer-focused solutions
What We Offer
- Competitive Salary
- Work-Life Balance: Supportive culture and flexible approach
- Career Development: Ongoing learning and development opportunities
- Wellbeing Support: Mental health support and Employee Assistance Programme
- Comprehensive Benefits:
- Pension plan
- Life assurance
- Employee referral scheme
- Employee Discounts: Johnson Controls and ADT Smart Home products
- Voluntary Benefits: Cycle-to-work and childcare voucher schemes
- Free Onsite Parking
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Who We Look For
This is a fast-paced and dynamic role. We are typically looking for candidates with:
Must-Haves
- Experience working in a results-driven customer service environment
- Strong customer-focused approach
- Excellent communication and interpersonal skills
- Strong IT skills, including Microsoft Office, with ability to learn bespoke systems
- First-class telephone manner
- Ability to multitask and prioritize effectively
- Solutions-focused with strong problem-solving skills
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Nice-To-Haves
- Experience working in an engineering or service-based environment
- Experience supporting service coordination in a dynamic operational setting
About Johnson Controls
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services, and an industry-leading field organization, we elevate customer performance, turn goals into real-world results, and help move society forward.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills