Bruntwood
Service Delivery Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow. We’re commercial property specialists operating across the UK.
Bruntwood own, develop, manage and maintain properties across England. Our focus is on 'Creating Thriving Cities' which is evident across our website, so have a look to gain more of a perspective on what we do, and how we operate.
We're currently recruiting for a Service Delivery Coordinator, based at our head office, Union - working 37.5 hours a week. You'll be the heartbeat of our behind the scenes operations, the essential bridge between buildings and suppliers that keeps everything running like clockwork.
Job purpose:
As a Service Delivery Coordinator, you’ll be the vital link between our on-site teams and the external supply chain, ensuring our buildings are consistently maintained to the highest standards. You’ll own the workflow, ensuring every repair request is handled with speed and the professional care our customers expect. Your impact is huge, you’re a big part of how our buildings run seamlessly and our customers stay happy.
What will you be doing?
- Navigate the job logging platform in Salesforce and our helpdesk inbox to triage jobs - facilitating the communication between our teams and our trusted suppliers.
- Raise purchase orders, create quotes, and build relationships with contractors to ensure reliable, cost-effective, and timely resolution of all job logging needs.
- Act as a trusted, proactive partner to our Building Hosts and Managers, providing hands-on support and collaborative problem-solving to ensure smooth daily operations.
- Streamline administrative tasks to ensure documentation is accurate, accessible, and consistently well-organised.
- Conduct monthly site visits to our sites to support, train, and empower building teams with their job logging processes.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What are we looking for?
- You take genuine pride in delivering exceptional work, understanding that every action you take directly shapes our customers' experience.
- You’re a natural at building rapport and working with a team.
- You thrive in a busy environment and comfortable with multitasking.
- You are eager to learn and adapt to new software. Experience with Salesforce is a plus, but we’re happy to guide you through the ropes.
- You’re a natural problem-solver who takes ownership and loves a challenge.
What will you get?
- An opportunity to work with a friendly, passionate and experienced team
- Ability to contribute towards the growth of the company and its direction
- An exciting place to work and a challenging role, full of opportunity and new experiences
- Opportunities for progression in a growing company
On top of the salary advertised you will be entitled to a number of benefits including;
- 28 days holiday plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
- 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
- Sabbatical of up to 12 months so you can take a career break after five years with us
- Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer private healthcare cover on an opt in basis too
- Life assurance cover for all colleagues
- Up to 8% matched pension scheme
- Discounts & cashback at leading retailers
- Enhanced maternity / shared parental leave - 26 weeks fully paid leave
- Interest free learning loans to help you develop new skills
Get help with your application
Your very own career expert that helps elevate your application to the next level.
In addition to what to expect within the role and your benefits, it’s good to know that you’ll be working for a business that gives back - The Oglesby Charitable Trust has donated more than £25m since it started out in 2001. Supporting charities across Arts and Culture, Education, Environment, Medical Research and Social & Health Inequality.
Our operations team make up a huge part of our workforce. Therefore it's incredibly important to us that we recruit from diverse backgrounds to reflect the communities we operate in, and ultimately achieve our goal of creating thriving cities that are completely inclusive.
We're keen to see applications from diverse backgrounds and actively drive our selection process to be as inclusive as possible for interview.
We'll always do our best to accommodate any adjustments you need at interview. So please highlight this in your application form. If selected, we will get in touch and discuss this before your interview.
We’ll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email talent@bruntwood.co.uk for an update.
For successful applicants we conduct a one stage interview process that will give you the opportunity to see the role in action, as well as ask questions to ensure it’s the right fit for you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills