eTeam
Service Delivery Coordinator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
We're Hiring: Service Delivery & Outsourcing Coordinator
Location: Telford, Shropshire (TF7 4QL)
Working Pattern: 100% Onsite – 5 days per week
Contract: 6 months
Hours: 37.5 hours per week
Start: Immediate or within 1–2 weeks preferred
We are looking for a Service Delivery & Outsourcing Coordinator to join an operations team supporting outsourced service activities and ensuring smooth coordination between customers, suppliers, internal teams, and logistics.
🔹 Key Responsibilities
- Manage outsourcing activities including RFQs, customer quotations, and purchase orders
- Coordinate supplier requests, vendor onboarding, and procurement activities
- Process customer requests accurately and within agreed Turnaround Times (TAT)
- Prioritise customer orders and provide timely status updates
- Coordinate with suppliers, logistics teams, and internal stakeholders
- Monitor outsourced jobs and ensure contractual service commitments are met
- Analyse procurement data and prepare reports using Microsoft Excel
- Identify opportunities for process improvements, automation, and cost savings
- Support global procurement initiatives, system enhancements, and ad-hoc projects
- Maintain accurate records and ensure adherence to established processes
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
🔹 Essential Skills & Experience
- Excellent written and verbal English communication
- Strong organisational and time-management skills
- Experience handling supplier communications, emails, and phone queries
- Strong Microsoft Excel, PowerPoint, and Word skills
- Good quantitative and data-analysis capabilities
- Experience working with suppliers and cross-functional teams
- Strong attention to detail and analytical skills
- Ability to track, analyse, and report progress to stakeholders
- Understanding of supply chain, procurement, or outsourcing processes
- Experience with ERP/CRM systems such as Oracle or Salesforce is advantageous
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Education: Bachelor's degree or equivalent experience
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location