Wokingham Borough Council
Service Delivery Officer: SEND & EP
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Employer: Wokingham Borough Council
Salary: £28,598 – £31,023 Per Annum, Plus Benefits (pay award pending)
Location: Shute End, Wokingham
Contract: Permanent
Working Pattern: Full Time
Hours: 37 hours per week.
DBS Check: Yes
Closing Date: 16/08/2026 at 23:00
Reference: 713076
We currently have a vacancy for a permanent full time Service Delivery Officer working 37 hours per week, 9-5 Monday-Friday. This is a hybrid role with time spent in our offices at Shute End and remote working from home.
The role is to support the business needs of the Special Educational Needs and Disabilities (SEND) Team and Educational Psychologist (EP) team.
Benefits
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
- A generous annual leave entitlement of 27 days (rising to 32 days after 5 years continued local government service), plus Bank Holidays
- Enrolment to an excellent local government pension scheme
- An employee assistance programme including 24/7 wellbeing helpline
- A range of local & lifestyle discounts
- Use of a free onsite gym (located at Shute End office)
- Salary sacrifice car & cycle to work schemes
- And much more!
Key Responsibilities
- Support the effective and efficient delivery of statutory provision across the Children's Services directorate with a particular focus on SEND and EP Services.
- Collate, prepare and circulate meeting papers, record and/or minute statutory meetings, ensuring all actions are recorded and followed up appropriately with statutory timescales
- Proactively managing the team diary, arrange meetings and book appointments, act as a focal point for the team and keep updated on all staff movements
- Support the service to ensure all documentation and information is recorded on the required systems, such as Capita One, NEC DM and the Wokingham Schools Hub.
- Ensure confidentiality of information in respect of records maintained and tasks undertaken in line with agreed policy and relevant legislation, including strict confidentiality in relation to personal information known through the course of work
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Candidate Requirements
- Excellent administrative skills
- Professional and attentive approach, with understanding and empathy for families' circumstances
- Good knowledge of Microsoft Office application (Teams, Excel and Word)
- Previous experience of working in Education is desirable
Our Area
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises a vibrant and historical market town, attractive villages, and miles of beautiful countryside.
We’re home to a range of high performing schools including 69 primary and 21 secondary, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
If you’re interested in this exciting opportunity, click the link below and apply today!
Alternatively, for an informal discussion please contact: Julie Dallas at julie.dallas@wokingham.gov.uk
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Closing date: Sunday 16th August 2026, 11pm
Interview date: TBC
Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.
If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.
Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.
Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.
If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.
We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.
Wokingham is an equal opportunities employer.
How to apply
Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.
Further information on this vacancy
Job description 2026
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