Menzies Aviation
Service Delivery Supervisor Aircraft Cleaning
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Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.
But at the heart of our business is our people.
Role Purpose
Providing daily management for our aircraft cleaning operation at London Heathrow, you will monitor and maintain a high level of performance, on a daily basis, in order to meet our customers expectation. You will highlight any shortfalls and take corrective actions if necessary. Working closely with the management team and front-line colleagues you will ensure all aircraft cleaning is completed according to our service standards and procedures within the allotted time.
What You Will Be Doing
- Work closely with Team to ensure all duties are completed in a timely fashion.
- Monitor flights and liaise with customer representatives to check our performance has reached the required standards set out by the customer.
- Participate with the training of newly promoted Team Leaders and Cleaners.
- Document and record standards as requested by the management.
- Act as a point of reference for the Team & Hi-Lift operators.
- Highlight and discuss any shortfalls with team members to identify areas of improvement.
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Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.
Safety, Security, Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Please see the attached job description for further details on safety, security, wellbeing & compliance.
What We Are Looking For
- Full DVLA Category B driving licence preferred
- Positive Attitude.
- Punctual and reliable individual.
- Self-motivated with an eye for detail.
- Able to cope with time related; pressured situations and the skill to prioritise workload.
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Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
Application Instructions
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