Opus Recruitment Solutions
Service Delivery Technical Consultant
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Service Delivery Technical Consultant | SQL | ETL | Software Implementations | Hybrid, London | £70k
I'm currently recruiting on behalf of a growing software business for several Service Delivery Technical Consultants to join their professional services team. This is an excellent opportunity for technically strong consultants who enjoy working directly with customers and want to play a key role in delivering successful software implementations.
This role will offer a balance between technical delivery and customer engagement. My client is looking for individuals who can not only build robust data migration and integration solutions but also confidently guide customers through the implementation journey.
The Opportunity
As a Service Delivery Technical Consultant, you'll be responsible for delivering successful iCompli implementations, with a particular focus on SQL-based migrations, ETL processes, system configuration and integrations. You'll work closely with customers to understand their requirements, manage technical challenges and ensure projects are delivered successfully.
This is a highly visible, customer-facing role where communication skills are every bit as important as technical expertise.
Key Responsibilities
- Lead or support implementation workshops and technical discovery sessions.
- Analyse legacy data sources and define migration and transformation requirements.
- Build, test and document SQL-based migration and ETL routines.
- Configure the iCompli platform to meet customer requirements.
- Support integrations with customer business systems and third-party applications.
- Communicate technical risks, dependencies and recommendations clearly to customers and project stakeholders.
- Troubleshoot implementation issues and work closely with Engineering and Support teams to drive resolution.
- Produce high-quality technical documentation, migration specifications and handover materials.
- Contribute to the ongoing improvement of implementation processes and best practices.
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What My Client Is Looking For
Essential Experience
- Strong SQL Server experience with a proven background in Data migration, ETL development, Data transformation, Data quality management
- Experience delivering software implementations in a customer-facing consultancy, professional services or technical consulting environment.
- Strong requirements gathering and analysis skills.
- Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical audiences.
- A proactive approach with the ability to manage workloads independently and take ownership of deliverables.
Desirable Experience
- Microsoft.NET, ASP.NET or C# development experience.
- Experience working with REST APIs and systems integration.
- Legal technology, information governance or records management experience.
- Exposure to document management or practice management platforms such as iManage or NetDocuments.
- Experience working across international teams and multiple time zones.
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Within your first 12 months, you will:
- Successfully deliver migration and configuration activities to agreed quality and timescales.
- Facilitate customer workshops and technical discussions confidently and independently.
- Develop repeatable migration scripts, templates and delivery practices.
- Build strong customer relationships through proactive and effective communication.
- Help drive successful implementation outcomes and high levels of customer satisfaction.
Why Apply?
This is a fantastic opportunity to join a collaborative and growing business where you'll have genuine ownership, direct customer interaction and the chance to work on complex, business-critical implementations. If you have strong SQL and data migration experience and enjoy combining technical problem-solving with customer engagement, I'd be keen to speak with you.
Unfortunately, we cannot offer sponsorship at this time.
Please contact me at olivia.grinstead@opusrs.com to discuss further!
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