RedRock Consulting
Service Designer
United Kingdom
£450/day
Posted about 12 hours ago
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Service Designer - Contract - £450p/d Inside IR35
Key responsibilities
- Lead service design activities from discovery through delivery.
- Create journey maps, service blueprints, prototypes, and design artefacts.
- Work closely with users, researchers, product managers, developers, and policy teams.
- Identify pain points and opportunities to improve end-to-end services.
- Support teams in meeting GDS standards and accessibility requirements.
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About you
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Proven experience as a service designer within public-sector projects.
- Strong knowledge of user-centred design and agile delivery.
- Experience working with the GDS Service Standard and assessment process.
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Skills
Service Design
Journey Mapping
Service Blueprinting
Prototyping
User-Centred Design
Agile Delivery
GDS Service Standard
Accessibility Requirements
Location