Stealth iT Consulting
Service Designer Consultant (SC Eligible)
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About the Role
My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a flexi working model (option of remote or hybrid + ad hoc client site travel)
We're looking for multiple Jnr/Mid-Senior Service Designer Consultants to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors.
Budget
- Consultant level: £55k + full benefits + flexi working (option of remote or hybrid + ad hoc client site travel)
- Senior Consultant level: £70k + disc bonus + full benefits + flexi working (option of remote or hybrid + ad hoc client site travel)
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Primary Skills and Experience Required
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- Must hold active SC Clearance
- Proven experience working across a service design process, autonomously with minimal support
- Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts
- Experience working with Government Digital Service (GDS) service standards, applying GDS design principles or working to similar design standards
- Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar
- Ability to visualise complex services in an easy-to-understand format for varying audiences
- Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’
- Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling
- Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers
- Strong stakeholder management experience
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