UK Regulators' Network
Service Desk Analyst
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Ofgem
The energy regulator for Great Britain, https://www.ofgem.gov.uk/about-us/working-ofgem
Requirements of the role
As a Service Desk Analyst, you will provide first-line technical support across departmental IT applications and services. You will help ensure the smooth operation of end-user computing, multi-function devices, and standard IT equipment. You will work collaboratively with colleagues to resolve incidents and service requests, maintaining high levels of customer satisfaction. Due to the operational nature of the role and on-site hands-on support provided by the team to OFGEM’s staff and the smooth running of the offices and estates, there will be a requirement for an increased office presence compared to the company Hybrid Working Policy (60% per week in office attendance)
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Location
Get help with your application
Your very own career expert that helps elevate your application to the next level.
London
Contract type
Full time, Permanent
Profession
Administrator, Analysis, Corporate, Customer support, Data analyst, Digital, Energy, Regulation
Working pattern
Flexible working, Hybrid
Closing Date
11/10/2026
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location