Vivo Talent Solutions
Service Desk Technician
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Service Desk Technician / Service Desk / 2nd Line / 1st Line / O365 / Microsoft / Permanent / Onsite / Twickenham
Vivo Talent is working with a growing organisation based in Twickenham to recruit a Service Desk Technician into their team. They require an individual that will join the team and offer both 1st and 2nd line support to the wider business both internally and externally.
As the Service Desk Technician, you will play a key role in supporting IT applications and services across various sites to ensure resilience and optimisation within these areas. While offering this support, there will be an opportunity for you to grow and expand your skill set.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This is a fantastic opportunity for a Service Desk Technician to take the next step in their career.
Responsibilities
- Work with the wider Service Desk team to ensure delivery of the key SLAs and KPIs.
- Deliver excellent customer service to all key stakeholders both internally and externally.
- Classify and prioritise problems, document their causes and implement remedies.
- Support user hardware and business applications.
- Work with third parties to ensure that the required level of service is received from all the suppliers.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Requirements
- Service desk experience (1st & 2nd line)
- Microsoft Systems
- Office 365
- Ticketing Systems
If you're interested in hearing more about this opportunity then please get in touch or apply through the link.
Service Desk Technician / Service Desk / 2nd Line / 1st Line / O365 / Microsoft / Permanent / Onsite / Twickenham
Service Desk Technician / Service Desk / 2nd Line / 1st Line / O365 / Microsoft / Permanent / Onsite / Twickenham
Service Desk Technician / Service Desk / 2nd Line / 1st Line / O365 / Microsoft / Permanent / Onsite / Twickenham
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location