Mercury Hampton Ltd
Service Engineer

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Service Engineer
Industries: Specialise in Automated Storage Systems across a range of industries including Aerospace, Pharma, Logistics and Manufacturing
Looking for Engineers who have an Electrical Qualification and can experience in any of the following equipment - Automated Storage/Storage Systems, Carousels, Conveyors, Lifts, Hydraulics, PLC’s, Motors, Bearings, Drives, Inventory Control, Material Handling Equipment
Location: Northern Ireland
Salary: Up to £40,000
Hours: 8:00am – 4:30pm (Monday – Friday)
No on-call rota + Christmas shut down
German Manufacturing – direct training with the manufacturer on-site in Germany
Training – on automated systems, with incremental salary increases on completion of each training module of £1500 (£4,500 total)
Benefits – company van, fuel & expenses card, mobile, laptop, holidays, pension
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Revenue – increased revenue by £20m in the last two years
About the Role
A leading provider of automated vertical storage and retrieval systems is seeking a technically skilled and self-motivated Service Engineer to join its Northern Ireland Field Service Team. Mainly covering the South of Northern Ireland (Newry, Markethill, Keady, My, Moygashel, Dungannon, Newtownhamilton, Ravensdale etc) with occasional travel into Ireland. This role offers autonomy, variety, and the opportunity to work with cutting-edge automation technology.
Key Responsibilities
- Perform fault finding, servicing, maintenance and repairs on vertical lift and carousel systems
- Respond to breakdowns and callouts, ensuring fast and effective resolution
- Provide technical support and training to customers
- Maintain accurate service documentation and reports
- Collaborate with internal teams to ensure smooth service delivery


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Essential Requirements
- NVQ Level 3 in Electrical Engineering (or equivalent)
- Knowledge of both mechanical and electrical fault finding – ideally with similar equipment
- Ability to read and interpret electrical schematics and technical drawings
- Full UK driving licence and willingness to travel across Northern Ireland
- Excellent communication and time management skills
What’s On Offer
- Up to £40,000 salary + incremental salary increases
- Extensive product training on global leading automated systems – direct with the manufacturer
- Company vehicle, tools, and mobile device
- Supportive team culture and ongoing development opportunities
- Core working hours: 8:00am – 4:30pm
Salary: 30000 - 40000 GBP Per annum
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