Home Recruitment Ltd
Service Engineer
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Field Service Engineer – UK
We are recruiting a Field Service Engineer to join a specialist manufacturer of advanced patient lifting and transfer systems, supporting customers in their homes across the UK.
You do not need to come from the medical or mobility industry. We are looking for a strong Field Service Engineer who can fault-find, think logically and work confidently across electromechanical equipment.
Field Service Engineer Job Role
You will be responsible for the servicing, maintenance and repair of patient lifting systems in customers’ homes throughout the UK. You will manage your own diary and workload in the field, supported by an experienced technical and service team.
Key Responsibilities
- Electrical, electronic and mechanical fault-finding
- Planned preventative maintenance, servicing and breakdown repair
- Repair and replacement of motors, actuators, batteries, controls, sensors and mechanical components
- Installation and commissioning of new equipment
- Safety inspections, functional testing and compliance checks
- Completing accurate service and maintenance records
- Providing a professional, considerate service to customers, carers and families
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What We Are Looking For
- Hands-on experience servicing, repairing or maintaining electromechanical equipment and be confident using diagnostic tools to identify faults.
- Strong electrical and mechanical fault-finding skills
- A practical, methodical and logical approach to problem solving
- Confidence working independently and managing your own workload in the field
- Strong organisation, time management and journey-planning skills
- The ability to prioritise workloads and adapt plans when urgent breakdowns or changing customer requirements arise
- Excellent communication and customer-service skills
- A patient, empathetic and professional approach when working in customers’ homes, including with elderly or vulnerable individuals and their families
- Good Microsoft Office skills and confidence using digital service-management systems
- Strong attention to detail and accurate record-keeping
- A self-sufficient approach, while also being a supportive and collaborative team player
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Whats On Offer
- Competitive base salary
- New Company van
- Full product and technical training
- Supportive, experienced team
- Varied and interesting field-based work
- A high level of autonomy and responsibility
- Enjoyable, rewarding work that makes a genuine difference to people’s lives
- Long-term opportunity within a specialist and growing healthcare technology business
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