Hoistway Ltd
Service Engineer
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Service Call-Out Engineer
Location: North Area and Brighton to Portsmouth area
Job Type: Full-time, Permanent
Salary: Competitive + Overtime + Company Vehicle
About the Role
We are seeking a reliable and customer-focused Service Call-Out Engineer to join our growing team. The successful candidate will be responsible for attending customer sites to diagnose, repair, and maintain equipment, ensuring minimal downtime and excellent service delivery. This role involves travel to various client locations and participation in an on-call rota.
Key Responsibilities
- Respond to emergency breakdowns and service call-outs
- Diagnose mechanical and electrical faults efficiently
- Carry out repairs, servicing, and preventative maintenance
- Complete service reports and documentation accurately
- Provide technical advice and support to customers on-site
- Liaise with internal departments regarding parts and follow-up work
- Ensure compliance with health and safety procedures at all times
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Skills & Experience Required
- Previous experience in a field service or maintenance engineering role
- Strong mechanical knowledge (electrical experience advantageous)
- Ability to fault find and problem-solve under pressure
- Good communication and customer service skills
- Full UK driving licence
- Relevant engineering qualification (NVQ Level 3 or equivalent desirable)
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What We Offer
- Competitive salary
- Overtime opportunities
- Company vehicle and fuel card
- Tools, PPE, and uniform provided
- Ongoing training and development
- Pension scheme
- Supportive team environment
Equal Opportunities & Accessibility
Equal Opportunities & Accessibility
KLEEMANN UK GROUP is proud to be an Equal Opportunities Employer. We value diversity and inclusion and are committed to providing a workplace where everyone can thrive. If you require any reasonable adjustments during the recruitment process, please let us know.
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