Getinge
Service Engineer - Field-based, South East UK and London
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, we exist to make life-saving technology accessible for more people. To make a true difference for our customers—and to save more lives—we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Job Title: Field Service Engineer
Location: Field-based, South East UK (including London)
We are looking for a dedicated Field Service Engineer to contribute to our ACT and SWP service team across the South East, with the ideal candidate based within or around London.
Getinge is a well-respected Original Equipment Manufacturer (OEM), saving lives through the manufacture and maintenance of a range of medical devices and solutions. Our Service Team is at the forefront of our business, responsible for the routine servicing, testing, and repairing of our equipment in hospitals and healthcare facilities across the UK and Ireland.
You will have the opportunity to make a meaningful impact by leveraging your technical expertise to ensure the smooth operation of our machines in the field, while building relationships with customers and colleagues to deliver the highest standard of service.
This is a field-based role, requiring you to be a self-starter with experience in managing your own workload. Though you will primarily work independently, you will receive ongoing support from the Service Office, Service Managers, and our Technical Services Department, which has direct access to Getinge manufacturing sites and a vast pool of technical expertise.
The successful candidate will have a background or relevant qualifications in Mechanical or Electronic Engineering. Comprehensive training on Getinge’s equipment will be provided by our dedicated in-house training team. Through our Career Progression Pathway, all Engineers undergo bi-annual skill assessments based on a unique competency-based banding framework, ensuring your ongoing development advances with you.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
Key aspects of this role include:
- Customer service: Interacting with clients with exceptional interpersonal skills, displaying courtesy and professionalism at all times.
- Equipment maintenance:
- Conducting routine testing of Getinge equipment to the relevant standards.
- Performing mechanical servicing and electrical/mechanical fault-finding.
- Implementing calibration procedures and reporting inefficiencies or faults to the Line Manager.
- Maintaining adequate stock levels of spare parts to facilitate timely call-outs.
- Documentation and reporting:
- Creating quality service documentation for submission to customers.
- Producing written and electronic reports swiftly and accurately.
- Compiling validation reports within specified timeframes.
- Compliance and logistics:
- obeying returns and non-conformance reporting procedures.
- Prioritising workloads and ensuring quick resolution of customer calls.
- Assisting teammates as required or requested.
- Providing sales leads to relevant Service/Sales Managers.
- Quality and safety:
- Complying with Quality System duties and responsibilities.
- Strict adherence to company Health & Safety policies and on-site safety protocols.
** Who You Are:required Attributes**
At Getinge, we seek passionate, agile, and responsible individuals driven by achievement and excellence. Ideally, you would:
- Embrace forward-thinking and proactive collaboration.
- Be a team player who thrives in diverse and international environments.
- Prioritise quality over compromise.
- Place the customer at the forefront of everything you do.
Requirements
To excel in this role, you will bring:
- A qualification or equivalent experience in Mechanical or Electronic Engineering.
- Experience in field-based work within a technical capacity.
- IT skills, including proficiency with Microsoft Office; experience with CRM systems (e.g., GForce).
- A robust work ethic and outstanding organisational skills.
- A positive attitude, willingness to work independently or collaboratively, and readiness to travel and work away from home when necessary.
- Flexibility, resilience, and adaptability to thrive in dynamic and fast-changing environments.
- Exceptional communication and interpersonal skills, coupled with a customer-service-driven mindset.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
We provide a competitive compensation and benefits package, designed to support both your well-being and professional aspirations:
- Flexible working patterns and a strong emphasis on work-life balance.
- Enhanced family-friendly policies tailored to your needs.
Remuneration and Benefits Breakdown:
- Competitive salary
- Competitive bonus scheme for engineers
- Comprehensive career progression path
- Private healthcare
- Travel and subsistence allowance
- Shopping discounts via Perkbox
- Employee Assistance Programme
- Recognition as a Better Health at Work Scheme Gold Award winner, offering robust support for mental and physical health through training, resources, and activities.
Sustainability Commitments:
- Prioritise travel efficiencies to reduce our CO₂ impact; this role will typically require travel amounting to up to 80% of your workload.
- As part of our sustainability initiatives, we provide:
- An electric company vehicle
- A home charging point
About Us
Guided by our mission to ensure every person and community has access to optimal medical care, Getinge delivers cutting-edge products and solutions that enhance clinical outcomes and optimise workflows. Our portfolio spans intensive care, cardiovascular care, operating theatre support, sterile reprocessing, and life science.
Getinge employees over 12,000 professionals globally, with our products touching 135 countries worldwide—driving tangible improvements in patient care and operational efficiency.
Reasonable accommodations are available upon request for candidates in all stages of the selection process.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location