Veolia Environnement SA
Service Engineer (Healthcare)
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Service Engineer (Healthcare)
Service Engineer (Healthcare and Scientific)
Location: Field-based, UK-wide (preferred: North West area – Manchester, Liverpool, Stoke)
Type: Permanent, Full-time (37.5 hours per week)
About the Role
Are you a Service Engineer, or an aspiring Service Engineer, looking to take the next step in your career by joining a successful and rapidly growing global company, who can offer you structured progression opportunities and flexible benefits?
Are you passionate about Ecological Transformation and wanting to be part of making a change to the planet?
We have a fantastic opportunity with our leading, water technologies company, where you will play a key role in giving our customers best-in-class service. This role focuses on the Municipal market, working on various sewage and drinking water treatment sites.
As part of this position, a flexible approach to customer needs and hours is required, which may include:
- Working some weekends
- Covering public holidays
You will also be part of a rotating out-of-hours cover crew, providing rapid response support to clients.
At Veolia, we are committed to helping you have the best career experience and take your skills to the next level.
Key Responsibilities
Students are amongst a range of activities driving the business="service engineer"’ everyday success, we expect you to:
Relationship Management
- Develop and maintain strong working relationships with customers through delivering high-quality service.
- Act punctual, helpful, and courteous at all times.
- Conduct preventive maintenance and commissioning work.
- Submit timely work reports, time sheets, and all documentation.
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Operational Excellence
- Ensure on-time completion of site tasks and activities.
- Provide after-sales technical and commercial support, including feedback on future product development (features and functions).
- Identify opportunities to improve client systems (reliability/functionality) and qualify for sales (QOF) parts, consumables, or plant upgrades if applicable.
- Undertake upgrades and refurbishment projects.
Financial & Operational Oversight
- Provide regular updates to your line manager on issues that may impact financial, reputational, or operational stability.
Fault Management
- Perform breakdown work
- Troubleshoot and perform fault-finding activities.
Collaboration
- Liaise with the appropriate sales team on all matters.
Requirements
The ideal candidate will meet the following criteria:
Experience & Skills
- Previous experience as a Service Engineer (ideally in healthcare or scientific fields).
- Strong background in Municipal market operations (desirable).
- Knowledge of water treatment (highly desirable).
- Full UK driving licence is essential.
Education & Qualifications
- Qualification in Mechanical, Electrical, or Chemical Engineering.
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Soft Skills
- Excellent communication skills with client-facing experience.
- Punctual and presentable.
- Strong time management and workload prioritisation.
- Ability to handle challenging customer conversations and find resolutions.
- IT competency at a competent level.
Benefits Package
We offer a comprehensive benefits package to support your well-being, work-life balance, and future security:
Leave Entitlements
- 25 days’ annual leave + all UK bank holidays (plus birthday leave).
Transport & Mobility
- Company van and fuel card.
Financial Security & Health
- Comprehensive pension scheme.
- Private Medical Insurance (optional).
- Access to a Private GP service.
- Access to other financial benefits:
- Group Income Protection
- Dental and Travel Insurance
- Group Life Assurance and Critical Illness Cover (for you and your partner).
- Cycle-to-Work Scheme.
Well-Being
- Eye care and flu vouchers for health maintenance.
- 24/7 virtual GP consultations.
- Referral bonus programme (for recruiting talented colleagues).
Flexible Benefits (Choose a Selection)
- Buy / Sell Annual Leave
- Personal Computer Assistance
- Car Leasing scheme
Company Policy
As an inclusive company, Veolia is committed to equality and diversity, valuing all employees regardless of gender, race, disability, or background.
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