Streamline
Service Engineer
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Service Engineer
Location: Heathfield, Newton Abbot (with UK travel as required)
Salary: From £40,000 per annum + benefits
Contract Type: Full-Time, Permanent
About Streamline Systems
Streamline Systems is a leading provider of pressure washing and window cleaning equipment, delivering innovative solutions and exceptional service to customers across the UK. Based in Heathfield, Newton Abbot, we are a passionate and dedicated team committed to quality, integrity, and customer satisfaction.
As our business continues to grow, we are looking for an experienced and motivated Service Engineer to join our engineering team. This is an exciting opportunity for someone who enjoys diagnosing technical faults, carrying out repairs and servicing, and delivering exceptional customer support both in our workshop and on customer sites across the UK.
The Role
As a Service Engineer, you will be responsible for servicing, repairing, maintaining, and commissioning Streamline Systems equipment. The role combines workshop-based engineering with travel to customer locations when required, ensuring equipment is operating safely, efficiently, and to the highest standard.
You will work closely with our Technical, Aftersales, and Production teams to provide first-class technical support and ensure an outstanding customer experience.
Key Responsibilities
- Diagnose, repair, and service pressure washing and window cleaning equipment.
- Carry out preventative maintenance and scheduled servicing across the Streamline Systems product range.
- Attend customer sites throughout the UK to complete repairs, servicing, installations, and commissioning when required.
- Troubleshoot mechanical, electrical, hydraulic, and operational faults, providing effective solutions.
- Install and commission new customer equipment, ensuring safe operation and customer satisfaction.
- Complete accurate service reports, job sheets, and technical documentation.
- Maintain company tools, workshop equipment, and service vehicle stock to a high standard.
- Liaise with the Technical and Aftersales teams regarding ongoing repairs and customer requirements.
- Provide excellent customer service by explaining faults, repairs, and maintenance recommendations professionally.
- Ensure all work is completed safely, efficiently, and in accordance with company procedures.
- Represent Streamline Systems professionally at all times.
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About You
To be successful in this role, you will have:
Essential Skills & Experience
- Previous experience as a Service Engineer, Field Service Engineer, Maintenance Engineer, Mechanical Engineer, or similar technical role.
- Experience servicing and repairing diesel and petrol-powered pressure washing equipment.
- Strong mechanical and electrical fault-finding skills.
- Experience working with 12V electrical systems and wiring.
- Good understanding of pumps, motors, plumbing, and electrical systems.
- Excellent diagnostic and problem-solving skills.
- Ability to work independently and manage your workload effectively.
- Strong communication and customer service skills.
- Full UK Driving Licence.
- Willingness to travel throughout the UK and stay away from home when required.
- Comfortable working in confined spaces when necessary.
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Desirable Experience
- Knowledge of Comet Spa pumps.
- Experience with Webasto heating systems.
- Experience working with pressure washer and boiler systems.
- Welding or fabrication experience.
- Experience with hydraulic systems.
- Experience installing and commissioning specialist equipment.
Our Culture
At Streamline Systems, technical ability is only part of what makes someone successful. We are looking for individuals who genuinely care about their work, take pride in delivering exceptional service, and are committed to continuous improvement.
The ideal candidate will:
- Have a positive, can-do attitude.
- Take ownership of their work.
- Be eager to learn and develop their technical knowledge.
- Work well both independently and as part of a team.
- Demonstrate professionalism when dealing with customers.
- Help maintain our reputation for quality, reliability, and excellent customer service.
Why Join Streamline Systems?
- Competitive salary from £40,000 per annum.
- Company vehicle (where applicable), tools, and uniform.
- Company benefits package.
- Ongoing manufacturer and product training.
- Career progression opportunities within a growing business.
- Work with industry-leading equipment and technology.
- Join a supportive, ambitious, and customer-focused team.
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