Hays
Service & Maintenance Supervisor (Fire Sprinklers)
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Your new company
Our client is a well-established specialist contractor operating within the fire protection and sprinkler systems sector. With a strong reputation for delivering high-quality installation, service, and maintenance solutions, the company continues to grow its client base across commercial, industrial, and residential projects throughout the UK and Ireland. Due to continued expansion, an opportunity has arisen for an experienced Sprinkler Service & Maintenance Supervisor to join the business, based in Belfast and lead its service and maintenance operations.
Your new role
Reporting to the Head of Operations, the Sprinkler Service & Maintenance Supervisor will be responsible for managing service and maintenance contracts, ensuring compliance with industry standards while delivering exceptional customer service and operational performance. This role offers a mix of technical leadership, people management, client relationship management, commercial oversight, and business development responsibilities. The successful candidate will oversee a small team of engineers, coordinate maintenance activities, manage resources, and support the continued growth of the maintenance division.
Key Responsibilities
- Manage the delivery of sprinkler service and maintenance contracts across a diverse client portfolio.
- Ensure Planned Preventative Maintenance (PPM) inspections are completed in accordance with BS EN 12845 and BS9251:2021.
- Supervise and support a small team of service and maintenance engineers.
- Provide technical guidance and troubleshooting support to field-based teams.
- Coordinate labour, resources, and materials to ensure efficient service delivery.
- Procure materials and maintain strong supplier relationships.
- Attend client meetings and provide contract progress updates.
- Prepare quotations for new maintenance contracts and additional works.
- Monitor project expenditure and support finance teams with invoicing requirements.
- Coordinate subcontractors and supply chain partners to ensure works are delivered effectively.
- Support internal design and project teams with technical queries.
- Maintain accurate records including RAMS, quality documentation, maintenance reports, and service schedules.
- Provide regular progress reports and updates to senior management.
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What you'll need to succeed
The ideal candidate will have a strong background within sprinkler systems maintenance and service delivery, coupled with experience managing engineers, subcontractors, and client relationships.
Essential Criteria:
- Working knowledge of BS EN 12845 and BS9251:2021.
- Experience within the sprinkler, fire protection, or specialist M&E service sector.
- Ability to interpret engineering drawings and technical documentation.
- Proven experience managing site-based labour and resources.
- Strong understanding of project documentation, including RAMS and quality procedures.
- Experience coordinating maintenance contracts and delivering projects on time and within budget.
- Excellent communication and client-facing skills.
- Strong organisational and problem-solving abilities.
- Full UK driving licence.
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Desirable Criteria:
- LPCB Testing & Commissioning Module 2 Competent.
- LPCB Site Inspection Module 1 Competent.
- SMSTS qualification.
- CSCS Gold Card.
- Experience producing quotations and identifying business development opportunities.
What you'll get in return
- Competitive salary of £40,000 - £45,000.
- Opportunity to join a growing specialist contractor with an excellent industry reputation.
- Leadership role with responsibility for a key service and maintenance function.
- Varied and technically challenging projects.
- Career progression and professional development opportunities.
- Supportive management team and long-term career prospects.
What you need to do now
If you're interested in this role, contact Michael Dickson on 02890446900 or click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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