Reactive Permanent Recruitment
Service Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: Wakefield
Reference: JS-DSM-WAK
Package: £55k per year + car + fantastic benefits list
Role
Service Manager, Wakefield, West Yorkshire
NB: Only motor trade/car dealership experience is considered
Reactive Permanent Recruitment are working with one of Yorkshire's most successful and long established dealership groups. Due to expansion, our client seeks an experienced Service Manager to work from their Wakefield site.
Service Manager Package
- Excellent starting salary of £45,000 per annum
- Fantastic unrivalled bonus - expected minimum £10,000 per annum
- Company car
- List of excellent company benefits
- Fantastic working environment operating from their prestigious Wakefield site
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities
- Manage the overall service department, ensuring timely and effective resolution of customer inquiries and issues
- Achieve service department budget and customer service targets
- Ensure accurate job costing and invoicing
- Control parts and materials to ensure profitability
- Improve customer satisfaction and retention
- Manage and develop a team of Service Advisors, Technicians, and Parts Advisors
- Work closely with brand partners and meet brand standards
Requirements
- Proven experience in a current/recent dealership Service Manager role
- Mechanical knowledge relevant to the industry’s equipment or machinery
- Excellent customer service skills with a professional and approachable demeanor
- Strong ability to upsell services or products effectively while maintaining customer trust
- Experience with cash handling procedures in a retail or service setting
- Exceptional organizational skills with attention to detail in managing schedules, records, and reports
- Effective communication skills to liaise with clients, team members, and vendors
- Ability to analyze operational data to identify areas for improvement
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We look forward to hearing from you.
Return to job search
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills