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Service Manager
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Care Service Manager – Adults with Autism & Complex Needs
Location:
East Midlands
Job Type:
Full-time, Permanent (42 hours per week)
Salary:
Competitive + Performance-Related Bonus
Are you an experienced Care Manager, Deputy Manager or Team Leader looking for your next step into a Service Manager role? Do you have experience supporting adults and young people (16–17) with autism, learning disabilities and complex needs in supported living or residential care?
We are recruiting a Care Service Manager to lead a high-quality, person-centred service in the East Midlands. This is an excellent opportunity for someone with strong leadership skills and a passion for supporting vulnerable adults with autism, learning disabilities, mental health and challenging behaviour.
The role – what you’ll be doing
As Care Service Manager (Autism & Learning Disabilities), you will:
- Lead, motivate and develop a dedicated care team to deliver outstanding, person-centred support.
- Oversee care plans, risk assessments and support plans, ensuring they are individualised and regularly reviewed.
- Ensure full compliance with CQC regulations, health & safety legislation and all statutory requirements.
- Take ownership of staff recruitment, onboarding, induction, training, supervision and performance management.
- Build strong working relationships with families, social workers, health professionals and local authorities.
- Respond to safeguarding concerns, manage complaints and implement service improvements.
- Plan and manage staff rotas to maintain safe staffing levels and meet commissioned hours.
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This is a hands-on management role where you’ll balance people leadership, service quality, CQC compliance and day-to-day operations.
To be successful as Care Service Manager, you will have:
- At least 1 year of management experience in a care or support setting (e.g. Team Leader, Deputy Manager, Service Manager or Registered Manager).
- Proven experience supporting adults or young people with autism, learning disabilities, challenging behaviour or complex needs.
- A valid UK driving licence and access to a vehicle.
- Strong understanding of person-centred care, safeguarding and risk management.
- Excellent organisational, leadership and communication skills.
- The ability to coach, support and develop staff, leading by example.
- Flexibility to meet the changing needs of the service and contribute to a positive, supportive team culture.
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Experience as a CQC Registered Manager or in a supported living / residential service for autism and learning disabilities would be an advantage, but strong Deputies/Team Leaders ready to step up will also be considered.
What’s on offer
- Competitive salary plus performance-related bonus.
- Full-time, permanent role – 42 hours per week.
- Genuine opportunity to make a difference in the lives of vulnerable adults and young people.
- Ongoing training, career development and progression opportunities.
- Supportive senior management and a values-driven organisation that puts people first.
How to apply
If you are a Care Manager, Deputy Manager, Service Manager or Team Leader with experience in autism, learning disabilities and complex needs, and you’re looking for a new challenge, we’d love to hear from you.
Please apply with your CV and a brief note outlining your management experience and your experience with autism/learning disabilities and complex needs.
Job Type:
Full-time
Work Location:
In person
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