Spencer Richardson
Service Manager
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Spencer Richardson are proud to be supporting a long‑established, industry‑leading plant hire organisation in their search for an exceptional Service Manager.
This is a rare opportunity to step into a high‑impact leadership role within a business known for its innovation, strong values, and commitment to keeping the UK’s infrastructure moving.
If you’re a confident people leader with plant or construction equipment experience, and you thrive in a fast‑paced, hands‑on environment, this role offers the autonomy, influence, and progression you’ve been looking for.
Why this role stands out
- You’ll be joining a company where people genuinely come first.
- Their service department is the heartbeat of the operation, and you’ll play a pivotal role in ensuring the fleet stays safe, compliant, and performing at its best.
- This is your chance to shape a team, drive standards, and make a measurable impact every single day.
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What you’ll be doing
- Lead the service department with ownership, clarity, and confidence, including:
- Running the service department - overseeing day‑to‑day operations and ensuring everything runs smoothly
- Managing equipment checks - including Red Pen Checks and compliance inspections
- Championing workshop safety - embedding safe working practices and high standards
- Overseeing repairs - ensuring maximum equipment availability
- Leading and developing the team - coaching, supporting, and driving performance
- Maintaining statutory training - ensuring all qualifications remain up to date
- Ensuring compliance across the workshop and yard
- Processing timesheets accurately and on time
- Delivering toolbox talks and regular team briefings
- Monitoring spend - analysing PO reports to identify savings and highlight overspend
- Supporting recruitment of workshop fitters when required
- Driving engagement and productivity across the department
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What we're looking for
- Proven management or supervisory experience
- Confident leadership skills with the ability to motivate and influence
- Exceptional organisation and attention to detail
- Ability to work to tight deadlines in a fast‑paced environment
- Strong communication skills and a people‑first approach
- Health & Safety awareness
- Good Excel skills
- NVQ Level 3 in Plant Maintenance or equivalent
- Plant hire, workshop, or construction equipment experience
For more information or a confidential chat, reach out to lb@spencer-richardson.com.
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