Shaw Trust
Service Manager
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Purpose
We are looking for a Service Manager who can oversee the day-to-day delivery and overall performance of the Employment Adviser in Talking Therapies and Connect for Health social prescribing programmes. Combining vision and direction with strong relationship building and people management skills, you will take accountability for project performance across our delivery. You will be responsible for managing Senior Employment Retention Advisers and Connect for Health Team Leader(s) which will involve providing regular supervision around employment and social prescribing practice issues, as well as support around complex staffing or caseload issues. Your role will involve building partnerships with local NHS Trusts, employment providers, VCSE providers and referral sources as well as maintain partnerships with stakeholder and commissioners. You will work in partnership with local Talking Therapies Service Managers/Team Leaders, ensuring the employment Service in integrated within the NHS Talking Therapies teams.
Essential
- Understanding of the Employment Adviser in Talking Therapies service.
- Understanding of the social prescribing model.
- Relevant previous contract or project management experience focused on supporting performance, quality and compliance.
- Understanding of the practical impact of common health conditions on an individual’s ability to work.
- Understanding of the impact of wider social determinants on an individual’s overall wellbeing and/or mental health.
- Experience of achievement in a target-driven environment and ability to drive performance through focused performance management.
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Location
- Home based with regional travel
Employee Benefits
As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:
- 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
- 2 days paid volunteering leave each year
- An enhanced pension scheme after 6 months
- Life Assurance at 3 times your annual salary rate
- Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
- Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network, Neurodiversity Peer Support Network, Menopause Peer Support Group, The MANaging Network, The Young Professionals Network and Back to Work Support Group)
- Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
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Join a diverse and inclusive organisation
Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.
In addition;
- We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
- We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
- We are proud to hold the menopause friendly accreditation, hosting a regular Menopause Peer Support Groups providing a safe space for colleagues share experiences or ask questions.
- Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.
We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.
If you have accessibility requirements and/or would like further information about the role, please contact: Resourcing@shaw-trust.org.uk
Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.
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