Sandwell & West Birmingham NHS Trust
Service Manager
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Come and join us at the new Midland Metropoliton Univerity Hospital!
An exciting opportunity has arisen
An exciting opportunity has arisen for a Band 7 Service Manager for Medicine and Emergency Care to join our existing team of motivated and innovative staff within the Group at Sandwell and West Birmingham Hospitals NHS Trust.
You will need to demonstrate:
- Experience of successful operational management
- Knowledge of clinical services
- Strong leadership skills
- Proven track record of delivering results
You must have current/recent experience working with clinical and operational teams in a large complex acute health care environment with evidence of delivering quality and safety improvement and ensuring there is a strong governance framework supporting safe clinical practice.
This will be a dynamic role to support the operational priorities of the Stroke and Neurology Specialties, while we work through the recovery of our services following the successful transition to the new state of the art Midland Metropolitan University Hospital.
Key Responsibilities
- To ensure the provision and delivery of high quality efficient and effective services within the areas of responsibility.
- In conjunction with clinical and managerial colleagues work to identify and develop opportunities to improve service delivery, in qualitative and efficiency terms, including redesign of services to deliver new models of care.
- Responsible for the delivery of agreed service targets and standards within the Division and taking responsibility for the strategic management of the Division's Waiting List.
- Develop and maintain effective working relationships with clinicians in the Trust.
- Ensure that activity and other data is captured and analysed in a timely manner. Produce performance reports for the group, for-casting trends and developments that may affect service delivery and where appropriate feed this back to the relevant specialty and directorate teams for action.
- Initiate, promote, implement and monitor quality initiatives, approved by the Divisional Management Team.
- Prepare regular and ad hoc reports for the Speciality Lead or the Divisional Management Team on performance.
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Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.
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We care for our patients, we care about our population, and we care about our people.
Our values
Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.
Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.
Contact for further details / informal visits
- Name: Becky Hill
- Job title: Directorate General Manager
- Email address: becky.hill8@nhs.net
- Telephone number: 07813993945
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