Slough Children First
Service Manager - A&I (permanent)
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Service Manager - A&I (permanent)
Location: Observatory House, 25 Windsor Road, Slough, Berkshire, United Kingdom
Salary: £66,886 - £72,890 (incl. LW & market supplement) per year
Position Type: Permanent - Full-time
Posted: today
Closing Date: 16/08/2026
Job Reference: AD1645711ObsSMA
About the Role
We are seeking an experienced and dynamic Service Manager to provide operational leadership across our Assessment & Intervention Service, ensuring children and families receive timely, effective, and high-quality safeguarding interventions.
Reporting to the Head of Service, you will lead and support Team Managers across the service, driving excellent practice, strong performance, and positive outcomes for children. You will provide oversight of complex safeguarding work, support decision-making in high-risk cases, and ensure statutory responsibilities are consistently met.
Key Responsibilities Include
- Providing operational leadership across Assessment & Intervention teams.
- Directly managing and supporting Team Managers to drive high-quality practice and performance.
- Maintaining oversight of complex safeguarding, child protection, and legal interventions.
- Monitoring service demand, caseloads, and workforce capacity to ensure safe and effective service delivery.
- Leading quality assurance, audit activity, and continuous service improvement.
- Working collaboratively with partners and the MASH Service Manager to ensure a seamless Front Door service.
- Supporting strategic service development and deputising for the Head of Service as required.
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Essential Requirements
- Qualified Social Worker with Social Work England registration.
- Significant management experience within Children's Social Care.
- Strong knowledge of safeguarding, child protection, statutory social work, and legal frameworks.
- Experience of performance management, workforce development, and service improvement.
- Ability to lead effectively within a demanding and fast-paced environment.
Benefits
- Training and development opportunities
- Agile working supported by technology
- Flexible working policies
- Friendly working environment and great colleagues.
About Slough
Slough is one of the UK’s most diverse and well-connected towns, offering a vibrant place to live and work just outside London. Ongoing regeneration and investment have enhanced local amenities, public spaces, and employment opportunities, while the cost of living remains more affordable than central London. With direct trains to Central London in under 20 minutes and excellent road links via the M4, M25, and M40, Slough is an accessible and welcoming location to build your career.
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Our Values and Commitment
We are driven by our vision to ensure Happy, Safe & Loved, Thriving children and young people. Our work is guided by strong values — being child-focused, honest and respectful, improving constantly, looking ahead, and delivering together.
We are looking for people who share these values and are passionate about making a positive difference. In return, we offer a supportive, inclusive environment where collaboration, learning, and care truly matter.
If this reflects who you are, we would love to hear from you!
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