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Princess Alexandra Hospital NHS Trust

Service Manager - Cardiology

Harlow
Posted 1 day ago
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Make a real difference to cardiac care for our local population

This is a high-impact leadership role at the heart of one of the Trust’s key clinical services. As Service Manager for Cardiology, you will drive the operational performance and future development of cardiology services at The Princess Alexandra Hospital NHS Trust. Working closely with the Clinical Lead, Matron, senior clinicians, and the General Manager, you will ensure services are safe, efficient, and truly patient-centred across the entire cardiology pathway, from outpatients and diagnostics through to interventional care, inpatient flow, and community interfaces.

You will be a visible and credible leader, working at the heart of the cardiology service and building strong, trusted relationships with clinicians and senior leaders. Acting as the bridge between clinical and operational teams, you will provide clear direction, maintain grip on performance, and keep the service focused on delivering excellent patient outcomes.

Using data, insight, and sound judgement, you will anticipate challenges, drive improvement, and make confident decisions in a complex and fast-moving environment. You will play a central role in shaping the future of cardiology services, leading workforce and medical job planning, supporting teams through change, and contributing to service transformation and system-wide collaboration to improve access, reduce variation, and deliver sustainable care.

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The Princess Alexandra Hospital NHS Trust (PAHT)

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave—a national programme that’s changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector.

This means we’re working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives.

We’re a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences.

Join us and help shape the future of care in West Essex.

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  • Lead the day-to-day operational management of cardiology services, ensuring safe, high-quality, and patient-focused care
  • Deliver and maintain performance against RTT, diagnostics, cancer, and access standards, driving timely recovery actions where required
  • Lead capacity and demand planning to maximise clinic utilisation, diagnostic capacity, and workforce effectiveness
  • Coordinate and support consultant and SAS doctor job planning, ensuring accuracy, compliance, and alignment to service need
  • Provide leadership to administrative and clinical support teams, supporting workforce planning, recruitment, retention, and development
  • Manage the cardiology budget, contributing to cost improvement programmes and robust business cases for service development
  • Maintain strong clinical governance, supporting incidents, risks, complaints, audits, and compliance with national guidance
  • Lead and contribute to service transformation, pathway redesign, elective recovery, and digital innovation
  • Work collaboratively with Integrated Care System partners to improve access, reduce variation, and strengthen cardiology provision for the local population
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Skills

Operational Management
Clinical Governance
Capacity And Demand Planning
Budget Management
Service Transformation
Workforce Planning
Stakeholder Management
Performance Monitoring
Pathway Redesign
Medical Job Planning
Strategic Leadership
Data Analysis

Location

Harlow, England, United Kingdom

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