West Berkshire Council
Service Manager (Children and Family Services) - 05806
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Are you an experienced and dedicated professional looking to make a positive impact on the lives of children and families in West Berkshire? We are seeking a Service Manager to join our Children's Single Point of Access service (CSPA). The post holder will be responsible for providing strategic leadership and operational oversight for the development, implementation and delivery of the Multi-Agency Child Protection Team (MACPT) within West Berkshires Children’s Single Point of Access (CSPA), aligned to the Families First Partnership reforms.
About The Role
As a Service Manager, you will play a crucial role in the effective operation and management of the Children and Family Services. Your key responsibilities will include:
- Supporting the Service Lead in the overall management and leadership of the service
- Leading the design and embedding of a high-quality, partnership-based child protection model
- Ensuring the delivery of high-quality, safeguarding services to children and families
- Driving system reform and strengthening multi-agency working
- Managing a team of dedicated professionals, providing guidance and support to ensure effective service delivery
- Overseeing the day-to-day operations of the service
- Collaborating with internal and external agencies to promote the best interests of children and families
- Contributing to the development and implementation of service changes and developments
- Ensuring compliance with relevant legislation, regulations, and statutory requirements
About You
The ideal candidate will possess the following skills and attributes:
- Significant experience working within children’s services, with a strong understanding of the challenges and issues faced by children and families
- Proven leadership and people management skills, with the ability to inspire and motivate a team
- Excellent communication and interpersonal skills, with the ability to build positive relationships with the workforce at all levels
- Strong organisational skills and capacity to manage multiple demands and deliver within deadlines
- Significant knowledge of relevant legislation, regulations, and statutory requirements
- A commitment to continuous improvement and delivering high-quality services
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Why Work for West Berkshire Council?
West Berkshire Council Offer Excellent Employment Benefits Such As
- Flexible working wherever possible between the hours of 07.00-21.00
- Hybrid working wherever possible working 40% in the office
- Access to a wide range of training and development opportunities
- Generous Local Government pension scheme
- Family friendly policies
- A range of local discounts
- Wellbeing Programme including Employee Assistance Programme and employee benefits
You will also be entitled to a generous annual leave entitlement starting at 30 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service.
Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.
Join us at West Berkshire Council and make a positive impact in our community while advancing your career.
Explore everything that a career with West Berkshire Council has to offer here: Working with Us
To learn more about the role and working within our CSPA team, please contact Sonia Harris via email Sonia.Harris@westberks.gov.uk for an informal discussion.
Equal Opportunities
The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.
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How To Apply
Please now complete a short online application form. You will then be able to upload your CV.
This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.
West Berkshire Council is committed to safeguarding and promoting the welfare of children and young people and expects all its staff and volunteers to share these values. We will ensure that all our recruitment and selection practices reflect this commitment. This role involves regulated activity with children. As such, appointment is subject to an Enhanced DBS check with the relevant Barred List(s).
In this post you will be required to maintain continuous registration with the DBS Update Service for the duration of your employment.
This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://info.westberks.gov.uk/pnapplications
AI in Applications
We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation.
However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected.
We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability.
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