The Hillingdon Hospitals NHS Foundation Trust
Service Manager - Emergency Department
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Job Description
Responsibilities
The post holder will be responsible for the operational running of the Emergency Department, cross covering the Urgent Treatment Centre, Acute Medical Unit, and Same Day Emergency Care on an ad hoc basis. The post holder will work closely with clinical leads to ensure safe and efficient services are delivered in line with the Trust's CARES values.
- To lead and facilitate service development, improvement to patient pathways in collaboration with the clinical leads and multidisciplinary team and stakeholders both in and out of hospital.
- Develop and implement a comprehensive capacity plan that ensures the delivery of both key access targets and savings attributed to the services within the portfolio.
- To support the General Manager in developing and implementing strategic plans in relation to integrated care and service re-design for acute hospital services.
- To ensure rotas are filled and budgets are maintained.
- To support the clinical and non-clinical team in achieving the national standards associated with the services.
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About the Trust
The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics, and maternity services. The Trust’s services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment center, a minor injuries unit, and outpatient clinics.
The safety and well-being of our patients and staff are paramount, and we are making urgent improvements to address this – particularly in infection prevention and control. We are making progress by working in partnership with local GPs, charities, community services, academic partners, our local authority, neighboring hospitals, and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitals provide high-quality, safe, and compassionate care while driving forward the building of the new Hillingdon Hospital.
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We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Contact
For further details/informal visits, contact:
- Name: Payal Patel
- Job title: General Manager UEC
- Email address: payal.patel18@nhs.net
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