Dorset County Hospital NHS Foundation Trust
Service Manager - General Surgery, Gastroenterology & Endoscopy

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Service Manager - Family Services & Surgical Division
The Trust is seeking to appoint a highly motivated and experienced Service Manager within the Family Services & Surgical Division to provide leadership and drive change within the General Surgery, Gastroenterology and Endoscopy Care Group.
Providing high quality services and developing innovative ways of meeting rising demand is a priority for the Trust. We are developing services in conjunction with the community for many specialties and have good working relations with local GPs. We have excellent patient feedback across all areas, and have a reputation for being a friendly, good, supportive place to work.
About the Role
The Service Manager post is a key role within the Trust. As well as helping the division to shape services for the future, you will have the passion and drive to support the development and lead the implementation of key objectives within the General Surgery, Gastroenterology & Endoscopy Care Group. Other services may be added to this portfolio in line with the Service needs.
Responsibilities
- To be managerially responsible for General Surgery, Gastroenterology & Endoscopy Care Group providing clear leadership and working with the Matron, Clinical Director, Deputy Divisional Director of Operations, and Divisional Director to ensure the provision of high quality patient care and the most efficient and cost effective use of resources.
- Ensuring that within all specific work areas all local and national performance targets and objectives are met.
- Ensuring the operational delivery of services; leading and effectively implementing change management initiatives to improve service provision.
- To influence and lead on the strategic development and service improvement of services in conjunction with and in support of the Clinical Director.
- With the Clinical Director, to view the grouping of services as a business unit.
- To participate in the Trust’s on-call manager rota & Manager of the day rota.
- Manager’s personal development programme, and the needs of the service.
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Services Within The Portfolio
- General Surgery
- Gastroenterology
- Endoscopy
- Colorectal
- Breast & Lymphedema
Requirements
The successful candidate will have a track record of delivery against key performance targets and budgets and a background of working in an acute setting. The successful candidate will be a credible role model and have the ability to lead a team as well as function as part of the Divisional team.
Benefits
We are dedicated to supporting the successful candidate in their development, to help them secure a potential future role within the trust.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
Our Mission
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.


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Note on AI Usage
We understand that AI can be a useful tool when completing your application. We are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
Submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. If we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
UKVI Sponsorship
This role is eligible for sponsorship under the Skilled Worker route, as defined by UK Visas and Immigration (UKVI). We welcome applications from individuals who require sponsorship to work in the UK. Sponsorship will be offered subject to meeting UKVI eligibility criteria.
Contact Information
For further details / informal visits contact:
- Name: Joe Lythe
- Job title: Deputy Divisional Director of Operations
- Email address: joe.lythe@dchft.nhs.uk
- Telephone number: 01305 253123
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