Opportunity for 12-Month Temporary Contract or Secondment for Maternity Cover

The Service Manager is an integral part of the overall Divisional management structure and will support the General Manager and lead on operational management of a specified set of services within the Specialist and General Medicine Directorate, specifically Diabetes and Endocrinology, Respiratory and Sleep Studies.

Responsibilities

• Work closely with the General Manager to support the development of Internal Medicine services, including performance, and the management of day-to-day service issues.
• Provide operational support to the General Manager, including day-to-day operational duties; providing, through others, administrative duties for meetings; performance reports and supporting papers.
• Provide project management support to the management team as required.
• Coordinate effectively to ensure administrative support is available to support the functions of the Division and senior team, delegating responsibilities as appropriate.
• Manage processes by using initiative in the absence of senior managers to ensure correspondence is responded to, queries are answered, and through dissemination of information and directives as appropriate, to other areas of the division/hospital to ensure prompt action is taken.
• Plan and organize operational functions within the division to deliver efficient structures and processes to meet service targets whilst demonstrating appropriate influencing skills with supporting departments to ensure the needs of the service are met, including coordination of internal and external activities for the division. This will involve complex arrangements which often span several external organisations and deal with difficult situations and scenarios and overcome barriers.