Manchester University NHS Foundation Trust
Service Manager - Transplant Services
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Exciting Opportunity in Transplant Services and Transplant Labs Clinical Service
We have an exciting opportunity in Transplant Services and Transplant Labs Clinical Service, in the Renal, Haematology and Transplant Services Care Division. The Care Division welcomes applications from motivated and dynamic individuals who have strong leadership and organisational skills, to join respective leadership teams. Details for each role can be found in the ‘Main Duties’ section; prior experience in an acute healthcare setting is desirable.
Service Manager Position
The Service Manager position provides support to the Clinical Service triumvirate and is responsible for delivery of all operational performance targets (elective general surgery and transplantation), including access targets, delivery of financial balance and the quality of services to patients alongside service improvement.
Responsibilities
- Provide support to the strategic direction agreed through the Clinical Service triumvirate, in conjunction with the Clinical Leads and Matrons.
- Work closely with the General Manager, Clinical Director and Lead Nurse and Clinical Group Directors/ leadership teams to achieve the MFT/Clinical Group objectives.
- Lead on a number of agreed projects as directed by the Associate Director of Performance and Operations to improve patient care and services and the wellbeing of staff.
- Be responsible for the day-to-day operational management.
- Monitor and achieve key performance indicators, contracted activity, finance, service/quality standards and service productivity and efficiency.
- Support the service development and improvement, ensuring delivery of MFT’s Strategic aims and support Care Division cross-cutting workstreams.
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Requirements
- Excellent communication and interpersonal abilities are essential, as the role requires building positive relationships across multidisciplinary teams.
- Proactive and resilient, with a genuine passion for driving service improvement and delivering high-quality patient care.
Previous applicants need not apply.
About Manchester University NHS Foundation Trust (MFT)
Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - what better place to shape and develop your leadership career.
Our Commitment
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- Deliver care to over 1 million patients & users each year through our 10 hospitals and extensive community services.
- Our 30,000 plus strong workforce is central to our success and innovation.
- Play a pivotal part in supporting our operational excellence and strategic ambitions.
- Work collaboratively with clinical and non-clinical teams, driving improvements that enhance patient experience, staff wellbeing, and service efficiency across the Trust.
- Offers a dynamic, inclusive environment where your leadership, ideas, and expertise are valued.
- Access to professional development, digital tools and opportunities to contribute to transformational projects that shape the future of healthcare delivery.
- Committed to supporting your growth and wellbeing, recognising the vital role you play in our organisation’s success.
Join us and help shape the future of our Trust—make a real difference to our teams, our services, and our communities, and fundamentally, our patients.
Contact Information
For further details / informal visits contact:
- Name: Sophie Edwards
- Job title: Associate Director for Performance & Operations
- Email address: sophie.edwards@mft.nhs.uk
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