ISS Facility Services UK
Service Point Coordinator
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Service Point Coordinator | DWP Account | ISS UK
ISS is looking for a ServicePoint Coordinator to support the day-to-day administration and development of the ServicePoint Hub (SPH) across the Department for Work and Pensions (DWP) account.
This is an excellent opportunity for an organised and detail-focused professional who enjoys working with systems, data, and stakeholders to ensure critical operational and compliance information is accurate, accessible, and up to date.
Key Responsibilities:
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- Manage the daily administration and maintenance of the ServicePoint Hub system.
- Maintain compliance documentation, operational records, and document libraries, ensuring information is accurate and current.
- Support system users by managing permissions, troubleshooting issues, and coordinating system updates.
- Monitor system performance and contribute to ongoing improvements that enhance functionality and user experience.
We're looking for:
- Experience administering document management, compliance, or business systems.
- Strong organisational skills and exceptional attention to detail.
- Good analytical skills with experience using Excel, Power BI, or similar reporting tools.
- Excellent communication skills with the ability to build relationships and support stakeholders across the DWP account.
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