Listers Group
Service Quality Specialist
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Service Quality Specialist
We are currently looking to recruit a Service Quality Specialist for our Porsche Dealership in Hull.
Hours of work: 8:30am to 5:30pm, Monday to Friday as well as 1 in 2 Saturdays, 8:30am to 1:30pm. OTE of up to £34,000 plus benefits.
Description
The successful candidate will be responsible for the effective claiming and processing of warranty work.
The role responsibilities will include:
- Identifying potential warranty work.
- Liaising with the manufacturer to authorise works.
- Processing warranty claims within manufacturer guidelines and time frames.
- Scheduling warranty work with the workshop.
- Ensuring that under and over payments are appealed.
- Monitoring profitability and revenue of the department.
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What we're looking for:
Although previous exposure to a Warranty Administrator role is ideal it is not essential as training will be given.
- A well-presented individual with the desire, character and attitude to succeed.
- The successful candidate will have solid experience of Excel, Word and other Microsoft applications.
Benefits
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In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
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