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About Us
Proserv is a global controls technology company with a heritage stretching back more than 60 years. We provide industry-leading solutions to improve the reliability, optimise the performance, and extend the life of critical infrastructure across the energy sector.
Our team not only has the talent and technological expertise to deliver these transformative goals, but day-to-day, we hold to a clear set of FRESH Proserv values that underpins everything we do around the world.
So, if you believe you not only have the skills and know-how needed for this role, and you are a team player; keen to do things the right way; possess an inquisitive and creative mind; prioritise giving top-quality service and you enjoy helping and collaborating with colleagues or clients – then we really want to hear from you.
What You Need to Know
We're looking for an experienced Service Technician to join our Service team based at our facility in Great Yarmouth, supporting the installation, maintenance, inspection, testing, and commissioning of subsea and topside control systems. This is an exciting opportunity for someone who enjoys a varied role, international travel, and hands-on technical work in challenging offshore and onshore environments.
Working alongside our Service Project Engineers, Test & Commissioning Engineers, and Technical Service Engineers, you'll play a key role in delivering high-quality service solutions for customers worldwide. When you're not mobilised offshore, you'll support workshop activities including equipment refurbishment, testing, maintenance, and preparation for deployment.
If you're motivated by solving technical challenges, working with industry-leading equipment, and travelling globally, we'd love to hear from you.
What We Are Looking For
Some of the Key Accountabilities:
Service Delivery
- Execute installation, maintenance, inspection, testing, and support activities for subsea and topside control systems in accordance with approved procedures, work scopes, and safety requirements.
- Travel to global locations to support client installation, maintenance, integrity testing, commissioning support, and aftermarket service activities as required.
- Independently lead installation and planned maintenance routine (PMR) activities where competent and authorised to do so.
- Perform integrity testing activities including tubing pressure testing, flushing, leak testing, and associated mechanical, hydraulic, and electrical work scope execution.
- Support commissioning, system integration testing, and troubleshooting activities under the direction of a Test & Commissioning Engineer where additional technical expertise is required.
- Identify and communicate technical issues, risks, or deviations encountered during execution and support the implementation of effective solutions.
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Workshop & Equipment Support
- Support workshop-based service activities including equipment inspection, refurbishment, testing, maintenance, and preparation for mobilisation.
- Carry out inspection, testing, and repair of customer-owned equipment and provide accurate inspection reports and supporting test records.
- Assist with the preparation, maintenance, calibration, and control of service tooling, test equipment, and associated assets.
- Support service projects and operational activities within the workshop when not assigned to field-based activities.
- Undertake assigned in-house service activities, equipment surveys, inventory verification, and other service support tasks as required by business demand.
Client & Technical Support
- Represent Proserv professionally at client locations and maintain positive working relationships through safe execution, technical competence, and high-quality service delivery.
- Liaise effectively with Service Project Engineers, Technical Service Engineers, Test & Commissioning Engineers, Engineering, Operations, and client representatives to ensure successful delivery of service activities.
- Maintain effective communication regarding work progress, technical challenges, and resource requirements.
- Support colleagues and contribute positively to team objectives through collaboration, knowledge sharing, and professional conduct.
Documentation & Reporting
- Produce accurate, professional, and timely site reports, inspection reports, test procedures, and other service documentation.
- Ensure all technical records accurately reflect activities undertaken, test results obtained, and observations made during execution.
- Accurately capture and communicate as-built changes, ensuring drawings and technical documentation are marked up and returned to the appropriate engineering or project personnel for update.
- Submit timesheets and expense claims in accordance with company procedures and reporting deadlines.
- Participate in pre-mobilisation briefings, post-job debriefs, and lessons learned activities.
Continuous Improvement
- Contribute to the continuous improvement of departmental processes, procedures, and service delivery practices.
- Capture lessons learned and provide feedback to support improvements in safety, quality, reliability, and efficiency.
- Maintain technical competence through completion of required training, competency assessments, and development activities.
- Complete assigned training and competency requirements.
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Qualifications / Skills & Experience
Essential
- City & Guilds, NVQ Level 2/3, apprenticeship, or equivalent qualification in Mechanical, Electrical, Instrumentation, or a related engineering discipline.
- Experience within the oil & gas, offshore energy, or industrial services sector.
- Hands-on experience installing, maintaining, or servicing hydraulic, pneumatic, electrical, or instrumentation systems.
- Experience supporting offshore installation, maintenance, or integrity testing activities.
- Knowledge of subsea production control systems, topside control systems, hydraulic power units, or similar equipment.
- Experience carrying out tubing installation, pressure testing, flushing, or leak testing.
- Ability to interpret hydraulic schematics, electrical drawings, and technical documentation.
- Strong fault-finding and problem-solving skills.
- Excellent communication and report-writing ability.
- Able to work independently and as part of a collaborative team.
- Flexible approach to international travel and short-notice mobilisation.
- Competent with Microsoft Office applications.
- Full driving licence and valid passport.
Desirable
- Small Bore Tubing Certification (SBT01/02/03).
- Offshore survival and medical certification.
- Experience working in hazardous area environments.
- Knowledge of instrumentation and control systems.
- Experience supporting commissioning and system integration.
- Familiarity with ERP systems and electronic reporting tools.
Why Choose Us
We offer a competitive starting salary with an opportunity to advance, which will be dependent on competency starting level.
What you receive from Proserv as your employer is so much more than just a salary, our Total Reward package includes free cover for:
- Private Medical
- Life Assurance
- Income Protection
- Personal Accident
- Up to 7.5% contribution to Pension
As well as these funded benefits, Proserv offer an arrangement of voluntary benefits through salary sacrifice which produce savings on tax and national insurance, some of these include:
- Dental Insurance
- Gym Flex
- Purchasing or selling additional annual leave
- Technology products
- Critical Illness cover
- Additional cover for your family.
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