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Service Technician Apprenticeship - Purser & Luxford Citroen St Ives
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Introduction
This apprenticeship offers a unique opportunity to learn the skills and knowledge necessary to become a proficient service technician in the automotive industry. Under the guidance of experienced technicians, the apprentice will gain hands-on experience, technical expertise, and a deep understanding of Stellantis products and services.
About The Employer
Purser & Luxford is your local family-run garage in St. Ives, Cambridgeshire. We have been established for over 40 years, with customer care and satisfaction at the heart of the business. Specialising in vehicle servicing, repairs, diagnostics, and maintenance, we are proud to keep our customers safely on the road with reliable, honest, and professional service.
What You'll Do
This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.
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Responsibilities:
- Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems
- Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
- Participate in equipment installations and upgrades under supervision
- Develop proficiency in using diagnostic tools and equipment to identify issues accurately
- Collaborate with team members to ensure timely completion of service requests and projects
- Follow safety protocols and guidelines to maintain a safe working environment
- Document service activities, including work performed, parts used, and customer interactions
- Attend training sessions and workshops to enhance technical skills and product knowledge
- Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
- Assist with inventory management, including tracking parts and supplies used during service operations
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Training Outcome
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
- Team working
Qualifications
- Essential - GCSE - English - (Grade 4) essential
- Essential - GCSE - Maths - (Grade 4) essential
Course Information
- Course: Motor vehicle service and maintenance technician - light vehicle (level 3)
- Level: 3
- Route: Engineering and manufacturing
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday- Friday, 8.30am- 5.30pm
- Expected Duration: 3 Years
- Training Provider: CALEX UK LTD
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