ManpowerGroup Talent Solutions
Service Technician (m/w/d)
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About the Client
A leading global provider of intelligent warehouse automation solutions, known for delivering cutting-edge technology, AI-driven software, and high-performance intralogistics systems. With operations across 30+ countries and a strong reputation for innovation, this organisation helps businesses optimise efficiency, accuracy, and scalability in their logistics operations. Their culture is built on reliability, problem-solving, and a people-centric approach.
Role Overview
The client is seeking a hands-on Service Technician to support, maintain, and enhance advanced automated warehouse systems across the UK. You’ll play a key role in keeping mission-critical automation equipment running smoothly, performing maintenance, troubleshooting issues, and supporting system installations and commissioning projects.
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This is a fully remote role with regular travel to customer sites across Southern England (ideally within 50 miles of Oxford: Reading, Swindon, Milton Keynes, Northampton, Coventry, Gloucester, etc.).
Key Responsibilities
- Scheduled maintenance on automated warehouse systems following established manuals and procedures.
- Troubleshooting & repairs of electrical, mechanical, and software-related issues.
- Component replacement using detailed service processes.
- Service documentation including visit reports, TODs, and updates for internal teams.
- Customer relationship management by highlighting preventive maintenance value and ensuring transparency.
- Spare parts management for service vans, customer sites, and internal stock.
- Participation in system installations, expansions, and commissioning projects.
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Required Competencies
- 2+ years’ experience in automation, robotics, conveyor systems, or similar technical fields.
- Strong electrical fault-finding skills and ability to read schematics.
- Solid mechanical competence (assembly, maintenance, system understanding).
- Remote troubleshooting capability using provided software tools.
- Preferred certifications: MEWP 3A/3B, FLT (reach/counterbalance).
- Experience with RAMS and ability to edit/amend documentation.
- Tech-savvy and comfortable learning proprietary software.
- Fully IT/PC literate.
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