Provisur Technologies
Service Technician
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Provisur is an industry leader that pushes the boundaries of ingenuity, delivering precision-engineered food processing equipment, aftermarket parts and service to customers around the world. As a global leader in our industry with a close-knit, family-oriented culture, we take pride in looking after our people.
As a Service Technician, you will travel regularly to customer sites to service, troubleshoot and install Provisur equipment. The ideal candidate will be skilled in the assembly, servicing and installation of most, if not all, equipment and peripherals within their assigned product line(s). You will analyse and resolve machine and food processing-related issues, test and calibrate completed equipment to ensure all components meet product specifications, and carry out final inspections on installed or assembled test equipment.
What You’ll Do
- Install, service and maintain machines at customers’ sites, including diagnosing and resolving mechanical, electrical and product-related issues.
- Train customer personnel on proper machine operation, maintenance and safety procedures.
- Evaluate component failures and report probable root causes to the Service Management team.
- Manage and account for parts, tools and equipment used during service calls.
- Inspect customer equipment and recommend spare parts, retrofit packages, preventive maintenance plans and machine rebuild programs.
- Support product demonstrations and sales activities involving Provisur equipment at customer facilities.
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What You Won’t Do
- Experience boredom – every day brings new challenges, technologies and opportunities to collaborate with colleagues worldwide.
- Reach a limit – your personal and professional growth will progress as quickly as your ambition and abilities allow.
What You’ll Need
- Vocational education in mechanical and electrical engineering (or equivalent qualification).
- Sound understanding of mechanical, electrical, hydraulic and pneumatic systems.
- Familiarity with electronics and microprocessor controls, including the ability to read and interpret hydraulic, electrical and motor control schematics.
- A minimum of three years’ experience in servicing, repairing and troubleshooting Slicing Equipment for the food industry.
- Experience using electronic and motor control test equipment.
- IT proficiency, including file upload/download and the use of standard software (e.g. MS Office).
- Basic knowledge of food processing machinery and systems; experience with slicing equipment would be an advantage.
- Strong interpersonal and communication skills with a customer-oriented approach.
- Flexibility for occasional international travel and service assignments.
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What You’ll Enjoy
- A dynamic and supportive team within a modern, international working environment.
- Long-term career development and growth opportunities.
- Freedom to apply and expand your technical expertise.
- Flexibility to plan and organise your daily work independently.
- A competitive salary and benefits package, including a company car.
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