Konversational - The ServiceNow Customer Workflow Experts
ServiceNow Account Executive
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Location: United Kingdom (hybrid/remote, with travel to customers)
Reports to: UK Sales Director
Sector focus: Technology, Media & Telecom (TMT)
The role
As an Account Executive at Konversational, you'll own full-cycle Enterprise new business sales, growing our footprint with technology, media and telecom (TMT) organisations across the UK. You'll work closely with our UK Sales Director and our SDR team to convert qualified pipeline into closed revenue, and play a key role as we scale our presence in this sector.
About Konversational
Konversational is a boutique consultancy delivering a new level of customer experience expertise that helps brands accelerate their digital transformation through the ServiceNow platform. We specialise in the Technology, Media & Telecom sector, helping tech, media and telecom businesses grow revenue and streamline operations through ServiceNow-powered solutions.
Why work with us?
We work hard but try not to take ourselves too seriously. We're passionate about customer experience, we have high expectations, and it's an incredibly exciting time to join our team as we scale. This is a genuine opportunity to build a career in enterprise technology sales, with real ownership over your patch, direct mentorship from our leadership, and a clear path to progress as the team grows.
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About you
You have proven experience in a sales role, consistently meeting or exceeding revenue targets (essential)
Experience selling into, or working within, the Technology, Media & Telecom (TMT) sector (highly desirable)
You have a solid understanding of enterprise software, IT services, or SaaS solutions
You're confident building relationships with senior stakeholders and decision-makers
You're comfortable owning a full sales cycle, from qualification through to negotiation and close
You're an early-career sales professional looking to specialise and build a long-term career in enterprise technology sales
Based in the UK, with the right to live and work in the UK (no visa sponsorship), and flexibility to travel to customers
You'll be doing things like:
- Owning and growing a pipeline of Enterprise new business opportunities across the TMT sector
- Building relationships with senior stakeholders and decision-makers within target accounts
- Leading the full sales cycle: qualification, solution positioning, proposal, negotiation and close
- Working closely with our SDR team to convert qualified pipeline into closed revenue
- Presenting Konversational's value proposition and ServiceNow-powered solutions to prospective clients
- Consistently meeting or exceeding quarterly and annual sales targets
- Collaborating with our delivery and pre-sales teams to shape winning proposals
- Accurately forecasting and reporting on pipeline and revenue
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Your very own career expert that helps elevate your application to the next level.
You are the person we're looking for if you have:
- A track record of success in a quota-carrying sales role (required)
- Experience selling into, or working with, organisations in the TMT sector (preferred)
- Familiarity with ServiceNow, or enterprise SaaS/IT services sales more broadly
- Excellent communication, negotiation and presentation skills
- The ability to build trust quickly with senior stakeholders
- Curiosity and drive to keep learning about new technologies and markets
Life at Konversational
We're a rapidly scaling boutique consultancy, offering the chance to work alongside top-tier colleagues, along with opportunities to push your own limits. Most importantly, we treat our people equally and fairly, and give them the freedom and autonomy to make an impact at work — and ultimately for brands across the globe — as we build the future together.
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