Akkodis
ServiceNow AI & Automation Strategy Consultant
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Senior ServiceNow AI Strategy & Automation Consultant
UK Wide Hybrid | Permanent | Up to the high £80,000s + 10% bonus and benefits
AI comes up in nearly every client conversation now. In reality, most businesses are not short of tools. What they need is someone who can help them decide what each tool is actually for, where it will add value and how it should fit into the wider organisation.
I'm working with a leading transformation consultancy that is growing its ServiceNow AI capability. They need a senior consultant who understands the platform and can help clients answer questions such as, "We already have Microsoft Copilot and ServiceNow, so where should we use each one?"
What You'll Be Doing
- Work with senior stakeholders to develop practical AI and automation strategies with ServiceNow at the centre.
- Help them identify useful opportunities, decide which ones are worth pursuing, and turn those ideas into roadmaps and business cases.
- Cover AI capabilities across the ServiceNow platform rather than one specific product.
- Advise on Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search, or Moveworks.
- Help clients understand where ServiceNow AI fits alongside tools such as Microsoft Copilot.
- Look at the business problem, existing systems, and available data before recommending which capability makes the most sense.
- Advise on governance, risk, data, integrations, and responsible use of AI.
- Get involved in proposals, presentations, and early client conversations as the consultancy continues to develop its ServiceNow AI offering.
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What They're Looking For
- A strong understanding of ServiceNow at platform level rather than experience with just one module.
- Meaningful exposure to at least two areas such as Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search, or Moveworks.
- Experience in enterprise AI, intelligent automation, conversational AI, or AI governance could be equally relevant.
- Comfort leading senior client conversations, explaining technical subjects in plain English, and linking AI investment to actual business outcomes.
- Experience developing strategies, roadmaps, business cases, or operating models.
- Any involvement in proposals, RFPs, or client development would also be useful.
Why It's Worth Looking At
- A good opportunity to move into a more strategic ServiceNow position and work on the questions clients are asking right now.
- Exposure to several emerging areas of the platform without being boxed into one product.
- Genuine say in how the consultancy develops its ServiceNow AI offering.
- Can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If your background combines strong ServiceNow knowledge with AI, automation, or governance experience, I'd be interested in speaking with you.
Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provides a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
By applying for this role, your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement, which explains how we will use your information, is available on the Modis website.
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