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TESTQ Technologies

ServiceNow CSM Process Consultant

London
Posted about 22 hours ago
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Required Experience

  • Minimum 5 years of Business Process Consulting experience.
  • Proven experience leading ServiceNow process implementation and improvement engagements.
  • Strong ability to analyze business challenges and recommend strategies aligned to desired business outcomes.
  • Experience working directly with senior stakeholders, sponsors, and business process owners.
  • Demonstrated experience working within Agile/Scrum environments.
  • Strong understanding of Customer Service Management (CSM) processes and ServiceNow capabilities.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Mandatory Skills

  • ServiceNow Customer Service Management (CSM)
  • Business Process Consulting
  • Agile Methodology
  • ITIL Foundation Certification
  • ServiceNow System Administrator Certification
  • Now Create Certification
  • ServiceNow Product Implementation Certification

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Skills

  • Mandatory Skills: ServiceNow CSM
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Skills

ServiceNow CSM
Business Process Consulting
Agile Methodology
ITIL
ServiceNow System Administration
Now Create
ServiceNow Product Implementation
Stakeholder Management

Location

London, England, United Kingdom

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