TAGMATIX360
ServiceNow Designer
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Implementation of ServiceNow Modules, administration, improvement, and support of the latest ServiceNow platform.
Perform all aspects of Platform Administration, Design, Development, and implementation of ServiceNow.
- Perform minor and major enhancements requests to a client's ServiceNow instance(s), including changes to the user interface, system properties, foundation data, existing workflows.
- Extensive experience of working with ServiceNow glide objects such as GlideRecords, GlideSystem, GlideAggregate, GlideAjax, etc.
- Facilitate rollout of new applications and modules in ServiceNow.
- Identify system deficiencies, recommend solutions as a trusted advisor to clients.
- Perform ServiceNow upgrade administration assistance to ensure clients leverage the latest releases of the ServiceNow application ensuring implementation occurs in a timely manner with minimal or no disruption to client IT operations.
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System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
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- Flexible and has the ability to manage multiple projects concurrently.
- Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting.
- Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus).
- Understanding of Agile based approach to software development (SCRUM experience a plus).
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Jessica, London
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