Whitehall Resources
ServiceNow Developer - SC Cleared
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ServiceNow Developer - SC Cleared
Whitehall Resources are currently looking for a Service Now Developer - SC Cleared based in Shropshire on a hybrid basis for an initial 6 - month contract.
INSIDE IR35 ACTIVE SC CLEARANCE REQUIRED
Job Spec:
Main Responsibilities:
- Configure and develop ServiceNow solutions across HRSD and CSM.
- Build and maintain record producers, forms, workflows, catalog items, notifications and case management capabilities.
- Configure Employee Centre experiences and user journeys.
- Develop integrations using REST APIs, SOAP APIs and IntegrationHub.
- Support configuration of Virtual Agent and Now Assist capabilities.
- Participate in sprint planning, backlog refinement and technical design discussions.
- Support unit testing, SIT, UAT and defect resolution activities.
- Produce and maintain technical documentation.
- Work collaboratively with architects, developers, testers and business stakeholders.
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Key Skills:
- Service Now Certified System Administrator
- Hands-on ServiceNow development experience.
- HRSD
- CSM / Source-to-Pay Operations
- Employee Centre / Employee Centre Pro
- ServiceNow integrations
- Virtual Agent and/or Now Assist
- Experience developing case workflows, service catalogues, agent workspaces and portal experiences.
- Experience using JavaScript, Glide APIs, Flow Designer and ServiceNow scripting.
- Experience integrating ServiceNow with third-party applications using REST APIs, SOAP APIs or IntegrationHub.
- Experience supporting Agile delivery and test cycles.
- Strong analytical and problem-solving skills.
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Desirable:
- ServiceNow Certified Application Developer
- Employee Centre
- IntegrationHub
- Virtual Agent
- Now Assist / GenAI accreditations
- ServiceNow Certified Implementation Specialist – HRSD
- ServiceNow Certified Implementation Specialist – CSM
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