Virtual Connect Solutions
ServiceNow Developer (Security Clearance Required)
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About the Role
We are looking for an experienced ServiceNow Developer to design, develop, configure, customize, and support ServiceNow applications and workflows. The candidate should have strong hands-on experience with the ServiceNow platform, scripting, integrations, ITSM modules, and application development.
Key Responsibilities
- Develop and customize applications and modules on the ServiceNow platform.
- Configure and maintain Incident, Problem, Change, Request, Knowledge, and Service Catalog modules.
- Develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
- Create and maintain Service Catalog Items, Record Producers, Catalog Client Scripts, and Catalog UI Policies.
- Develop workflows and automation using Flow Designer / Workflow Editor.
- Design and implement integrations using REST and SOAP APIs.
- Work with IntegrationHub and REST/SOAP web services for external system integrations.
- Develop reusable server-side and client-side scripts using JavaScript.
- Configure notifications, approvals, SLAs, reports, dashboards, and scheduled jobs.
- Perform application development using ServiceNow Studio / App Engine Studio.
- Troubleshoot platform issues, performance problems, and production defects.
- Participate in requirements gathering, technical design, development, testing, deployment, and production support.
- Follow ServiceNow development best practices and maintain upgrade-safe customizations.
- Perform code reviews and ensure quality, security, and maintainability of solutions.
- Work closely with business analysts, architects, administrators, testers, and other technical teams.
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Required Skills
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- 3+ years of hands-on ServiceNow development experience.
- Strong knowledge of ServiceNow ITSM.
- Strong JavaScript programming skills.
- Experience with:
- Business Rules
- Client Scripts
- Script Includes
- UI Policies
- UI Actions
- ACLs
- Scheduled Jobs
- Notifications
- Scripted REST APIs
- Strong experience with Service Catalog
- Skills: servicenow, service catalog, soap
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