Sopra Steria
ServiceNow Principal Solutions Architect
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
We are looking for an experienced ServiceNow Senior Solutions Architect to join our ServiceNow Practice who can bring their knowledge into the practice and help shape its evolution and growth.
The role will provide a great opportunity to work on some unique and interesting projects that test the boundaries of the Now platform. To this end you will need to be innovative and enthusiastic and able to collaborate with other ServiceNow experts elsewhere in SopraSteria and with ServiceNow.
In return SopraSteria offers you a great working and learning environment, one in which there are plenty of opportunities to develop your skills and qualifications within the ServiceNow platform and beyond.
We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs, and training and development opportunities.
Due to the nature of the projects, we are only able to progress with British Nationals eligible for SC clearance.
What you'll be doing:
Solution Architecture
- Lead the architecture and design of enterprise ServiceNow solutions across the full project lifecycle.
- Translate business requirements into scalable, secure and supportable solution designs.
- Produce high-quality solution architectures aligned to ServiceNow best practice.
- Design solutions that balance business needs, technical quality and long-term platform sustainability.
Technical Leadership
- Provide architectural guidance to project teams throughout delivery.
- Collaborate with Platform Owners, Technical Consultants and Developers to ensure solutions align with architectural standards.
- Support technical decision-making, design reviews and governance activities.
- Promote engineering best practice across the ServiceNow Practice.
Enterprise Integration
- Design enterprise integration solutions using IntegrationHub, APIs and standard integration patterns.
- Support architecture for integrations with cloud and on-premise applications.
- Ensure solutions are scalable, resilient and secure.
Platform Governance
- Contribute to architectural standards, governance frameworks and technical roadmaps.
- Promote reuse, standardisation and maintainable solution design.
- Ensure solutions align with ServiceNow platform strategy and industry best practice.
Stakeholder Engagement
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Build trusted relationships with technical and business stakeholders.
- Communicate complex technical concepts clearly to both technical and non-technical audiences.
- Support pre-sales activities, technical workshops and solution discussions where required.
What you’ll bring:
- Significant experience designing enterprise ServiceNow solutions within complex enterprise or multi-client environments.
- Experience working as a ServiceNow Architect, Technical Architect, Principal Consultant or Lead Consultant with solution design responsibilities.
- Strong understanding of ServiceNow platform architecture and solution design principles.
- Strong architectural experience across one or more core ServiceNow product areas (e.g. ITSM, ITOM, CSM or HRSD), with the ability to design solutions across the wider ServiceNow platform.
- Experience designing enterprise integrations using APIs, IntegrationHub and common integration patterns.
- Good understanding of ServiceNow platform capabilities, extensibility and development best practice.
- Experience establishing architectural standards, governance and technical roadmaps.
- Experience translating business requirements into enterprise solution designs.
- ServiceNow CTA certification, or progress towards CTA with demonstrable experience leading enterprise-scale ServiceNow solution architecture.
- ServiceNow Certified System Administrator (CSA) or equivalent practical experience.
- ITIL v4 Foundation or higher.
- Hold, or be eligible to obtain, UK Security Clearance (SC)
It would be great if you had
- Experience working within secure or highly regulated environments.
- Experience with MID Servers, Discovery, CMDB and Service Mapping.
- Experience with secure-by-design principles.
- Experience mentoring technical teams or leading architectural communities.
- ITIL v4 certification.
- Experience supporting pre-sales or technical consultancy activities.
- ServiceNow CTA certification
- ServiceNow Certified Implementation Specialist (CIS).
If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Employment Type:
- Full-time/Part-time, Permanent/Fixed Term Contract.
Location:
- Any UK site, Hybrid working, office based 1 day a week or as required.
Security Clearance Level:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- SC
Internal Recruiter:
- Ross
Salary:
- £84,000 - £104,000 per annum
Benefits:
- Bonus, £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund.
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
Strategic Digital Solutions (SDS):
With a long history of delivering transformation, we've developed a market-leading partnership ecosystem to provide business services of the future and shape valuable, positive outcomes for communities. We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation. We remain committed to values of excellence, empathy and respect to produce transformative outcomes in business processing – creating value for all.
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location