Forsyth Barnes Consultancy
ServiceNow Solutions Architect (Ref: 197586)
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About the Role
About Us
Forsyth Barnes are partnering with a leading consultancy who are scaling out their ServiceNow practice within the UK.
Candidates must be eligible for Security Clearance.
Job Description
The role will provide a great opportunity to work on some unique and interesting projects that test the boundaries of the ServiceNow platform both internally and externally. To this end you will need to be innovative and enthusiastic and able to collaborate with other ServiceNow experts elsewhere in the business and with ServiceNow.
Key Responsibilities
Solution Architecture
- Lead the architecture and design of enterprise ServiceNow solutions across the full project lifecycle.
- Translate business requirements into scalable, secure and supportable solution designs.
- Produce high-quality solution architectures aligned to ServiceNow best practice.
- Design solutions that balance business needs, technical quality and long-term platform sustainability.
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Technical Leadership
- Provide architectural guidance to project teams throughout delivery.
- Collaborate with Platform Owners, Technical Consultants and Developers to ensure solutions align with architectural standards.
- Support technical decision-making, design reviews and governance activities.
- Promote engineering best practice across the ServiceNow Practice.
Platform Governance
- Contribute to architectural standards, governance frameworks and technical roadmaps.
- Promote reuse, standardisation and maintainable solution design.
- Ensure solutions align with ServiceNow platform strategy and industry best practice.
Stakeholder Engagement
- Build trusted relationships with technical and business stakeholders.
- Communicate complex technical concepts clearly to both technical and non-technical audiences.
- Support pre-sales activities, technical workshops and solution discussions where required.
Requirements
- Hold, or be eligible to obtain, UK Security Clearance (SC)
- Significant experience designing enterprise ServiceNow solutions within complex enterprise or multi-client environments.
- Experience working as a ServiceNow Architect, Technical Architect, Principal Consultant or Lead Consultant with solution design responsibilities.
- Strong understanding of ServiceNow platform architecture and solution design principles.
- Strong architectural experience across one or more core ServiceNow product areas (e.g. ITSM, ITOM, CSM or HRSD), with the ability to design solutions across the wider ServiceNow platform.
- Experience designing enterprise integrations using APIs, IntegrationHub and common integration patterns.
- Good understanding of ServiceNow platform capabilities, extensibility and development best practice.
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Benefits
Salary: £80,000 to £105,000 plus £6,600 car allowance and a 10% bonus.
Private medical insurance, life assurance, pension, and generous flexible benefits fund.
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