UK Regulators' Network
ServiceNow Technical Architect
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Financial Conduct Authority
Regulating financial services firms and financial markets in the UK, https://www.fca.org.uk/careers
Requirements of the role
Role Responsibilities
- Act as the technical authority for the ServiceNow platform, providing technical guidance that enables teams and stakeholders to make informed decisions and deliver effective solutions
- Define the future direction of the platform by producing and presenting clear architectural designs that support scalability, stability and business outcomes
- Improve quality and reliability by reviewing proposed solutions and recommending improvements before release into production environments
- Enhance platform performance through monitoring, identifying opportunities to improve health, efficiency and user experience
- Advance continuous improvement initiatives by turning optimisation opportunities into deliverable work items and supporting their effective implementation
- Resolve complex platform challenges by providing support, identifying root causes and enabling long-term fixes that minimise recurring issues
- Deliver high-value enhancements through the development and deployment of solutions that enhance platform performance and support ongoing operational excellence
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Location
London, Edinburgh, Leeds
Contract type
Full time, Permanent
Profession
Architect, Data, Digital, Finance, Financial Services, Quality Assurance, Regulation, Stakeholder Engagement, Technology
Working pattern
Flexible working, Hybrid
Closing Date
12/08/2026
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